Vera Rodrigues

Operational Controller at LovelyStay
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Location
Sintra, Lisbon, Portugal, PT

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Experience

    • Portugal
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Operational Controller
      • Apr 2023 - Present
    • Portugal
    • Business Consulting and Services
    • 700 & Above Employee
    • Tax Reporting & Strategy
      • Sep 2021 - Mar 2023

      Associate I Associate I

    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Front Desk
      • May 2021 - Jul 2021

      - Reservation management (enter reservations in the system, pay attention to special requests, billing) - Check-ins (welcoming guests, payment method, cross-selling) - Handle requests during the stay (information about the region, restaurants, attractions, hotel services, special requests, such as the Covid 19 test) - Check-Outs (guest farewell, luggage storage on request) - Day closing (night shift) - Dealing with suppliers (receiving goods) - Checking the rooms (housekeeping) - Preparation of the breakfast boxes - Stock Management Show less

    • Trainee F&B
      • Nov 2020 - Feb 2021

      Extracurricular Internship - Customer Service - Table Service - Food Quality Check - Cooking Techniques - Brand Promotion Extracurricular Internship - Customer Service - Table Service - Food Quality Check - Cooking Techniques - Brand Promotion

Education

  • Estoril Higher Institute for Tourism and Hotel Studies
    BA, Hotel Management
    2018 - 2021
  • Feed Me
    Cooking Course for Beginners
    2018 - 2018

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