Vera Rodrigues
Operational Controller at LovelyStay- Claim this Profile
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Experience
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LovelyStay
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Portugal
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Leasing Non-residential Real Estate
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1 - 100 Employee
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Operational Controller
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Apr 2023 - Present
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PwC Portugal
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Portugal
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Business Consulting and Services
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700 & Above Employee
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Tax Reporting & Strategy
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Sep 2021 - Mar 2023
Associate I Associate I
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STAY HOTELS
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Portugal
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Hospitality
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1 - 100 Employee
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Front Desk
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May 2021 - Jul 2021
- Reservation management (enter reservations in the system, pay attention to special requests, billing) - Check-ins (welcoming guests, payment method, cross-selling) - Handle requests during the stay (information about the region, restaurants, attractions, hotel services, special requests, such as the Covid 19 test) - Check-Outs (guest farewell, luggage storage on request) - Day closing (night shift) - Dealing with suppliers (receiving goods) - Checking the rooms (housekeeping) - Preparation of the breakfast boxes - Stock Management Show less
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Trainee F&B
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Nov 2020 - Feb 2021
Extracurricular Internship - Customer Service - Table Service - Food Quality Check - Cooking Techniques - Brand Promotion Extracurricular Internship - Customer Service - Table Service - Food Quality Check - Cooking Techniques - Brand Promotion
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Education
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Estoril Higher Institute for Tourism and Hotel Studies
BA, Hotel Management -
Feed Me
Cooking Course for Beginners