Vera Kruse

Technical Writer at BitRecords GmbH
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Contact Information
Location
DE
Languages
  • Englisch Professional working proficiency

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Experience

    • Germany
    • Telecommunications
    • 1 - 100 Employee
    • Technical Writer
      • May 2022 - Present
    • Account Manager and Team Assistant
      • Jun 2018 - Nov 2022

      Team assistant construction and technical support: Preparation of offers, technical documentation and presentations; order processing and complaint management; initiation and support of internal improvement processes. Quality management assistant. Team assistant construction and technical support: Preparation of offers, technical documentation and presentations; order processing and complaint management; initiation and support of internal improvement processes. Quality management assistant.

    • Quality Management Representative
      • May 2011 - May 2018

      Quality Manager in a testing laboratory for wind turbines (Accreditation acc. to ISO 17025, certification acc. to ISO 9001) Management Assistance (Focus on Reporting) Quality Manager in a testing laboratory for wind turbines (Accreditation acc. to ISO 17025, certification acc. to ISO 9001) Management Assistance (Focus on Reporting)

    • Germany
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Commercial Assistant
      • Aug 2010 - May 2011

      In the area of wind turbine nacelle housing production: Complete order processing including logistics, production planning, operative purchasing of components, complaints management, quality monitoring, technical clarification. In the area of wind turbine nacelle housing production: Complete order processing including logistics, production planning, operative purchasing of components, complaints management, quality monitoring, technical clarification.

    • Germany
    • Maritime Transportation
    • 1 - 100 Employee
    • Servicecoordinator
      • Feb 2001 - Jul 2010

      Reception of maintenance requests, complaints or information about equipment failures of the nautical equipment on vessels, technical clarification, initiation of measures to rectify faults, tracking of service calls, coordination of the company's own service technicians incl. travel planning, on-call planning, support of key customers Reception of maintenance requests, complaints or information about equipment failures of the nautical equipment on vessels, technical clarification, initiation of measures to rectify faults, tracking of service calls, coordination of the company's own service technicians incl. travel planning, on-call planning, support of key customers

    • Commercial Assistant
      • May 1995 - Feb 2001

      Order acceptance, scheduling, invoicing, customer support with focus on bathroom planning, quotation calculation, purchasing, materials management, complaints handling Order acceptance, scheduling, invoicing, customer support with focus on bathroom planning, quotation calculation, purchasing, materials management, complaints handling

Education

  • Hochschule Flensburg
    Internationale Fachkommunikation
    2021 -
  • Grone Bildungszentrum - Indusriekauffrau
    Industriekauffrau
    1993 - 1995
  • Fachhochschule Hamburg FB Vermessungswesen
    Vermessungswesen
    1988 - 1993
  • ALW Kiel - Vermessungstechnikerin
    Vermessungstechnikerin
    1985 - 1988

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