Venugopala S

Technical Specialist at Smarten Spaces
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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Experience

    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Specialist
      • Oct 2021 - Present

      Helped build Smarter Solutions and Provided Technical leadership to engineering teams incl. backend, frontend, DevOps, QA & deployment, and digitally transformed spaces driven by IoT/AI platform. Helped build Smarter Solutions and Provided Technical leadership to engineering teams incl. backend, frontend, DevOps, QA & deployment, and digitally transformed spaces driven by IoT/AI platform.

  • Meruinfosolutions
    • Bangalore Urban, Karnataka, India
    • Senior System Administrator
      • Apr 2021 - Present

    • Senior Technical Support Engineer
      • May 2019 - Present

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Engineer
      • Jan 2017 - Present

      TCS outsourced Khajane project to Sysnet which is a software solution Facilitating Integrated Financial Management System (IFMS) for all financial and resource mobilization of Treasury Funds for better Transparency & Automation. • Connected the Local Infrastructure of Personal Computers of DTO and STO offices through MPLS Technology with Cisco Router and HP management switches to the Data Centre located at Bangalore. • Co-ordinate with TCS, Sysnet and internal resource for offering quality service delivery. Additionally, managing the Help Desk team for obtaining the data on L1 and L2 calls & tracking of the Project progress by generating the MIS reports. • Efficient management of resources, analysis of L1 and L2 calls Response, CTR and Scope of improvements. Show less

Education

  • Kalpataru Institute of Technology, TIPTUR
    Bachelor of Engineering - BE
    2011 - 2014

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