Venkateshwarlu Bhandari

Assistant Manager at World Network Services(Wns)Global Services PrivateLimited
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN
Languages
  • English Professional working proficiency
  • Hindi Professional working proficiency
  • Telugu Native or bilingual proficiency

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Credentials

  • Master of Business Administration
    Osmania University
    Apr, 2014
    - Oct, 2024
  • Master of Commerce (M.Com)
    Osmania University
    Apr, 2006
    - Oct, 2024
  • Batchler of Commerce (B.Com)
    Kakatiya University
    May, 2004
    - Oct, 2024

Experience

  • World Network Services(Wns)Global Services PrivateLimited
    • India
    • Consumer Services
    • 1 - 100 Employee
    • Assistant Manager
      • Jun 2020 - Present

       Managing the day to day operations with the help of 9 Full Time Employees which includes the Cash Application, Internal control and reconciliations team for the GFG project (Australian Client). Reviewed and revised the existing SLA calculations and proposed the new SLAs to the client and the same have been approved. Standardized the main bank reconciliation and reduced the dependency between R2R and Cash Application team. Define goals at the team and individual levels and articulate clear metric benchmarks that need to be achieved. Monitoring daily and monthly controls and mapping them to achieve the SLAs, organizational goals and objectives Measuring the performance of the each individual and recognizing the team by giving the awards and reward to motivate the team.  Daily monitoring the unidentified and unapplied volume and by doing follow up with the respective team to reduce the past due balance and credit balance of the suspense and customer account. Maintain the TAT and Accuracy on the day to day operations in the process. Presenting the weekly and monthly dashboard to the client and showing the improvement areas and end to analysis of the unapplied, unidentified and past dues of the customer. Manage the attrition and retaining the talent at various levels in the team by showing the opportunities in the process and by giving the DIP. Cross trainings will be in place for the backup for all the activities and managing the leaves for the team. Tracking and driving continuous improvements in the process. Owns escalation responses and corrective measures applied in AR function Responsible for roster adherence as per the process requirements

  • E.I. DUPONT SERVICES CENTRE INDIA PRIVATE LIMITED
    • Senior Process specialist
      • Jul 2011 - Aug 2019

      done as per the remittance details. Posting Provision and Bad debts creation entries, write off/on, Debit notes and Credit note entries as per the approval from credit team and Business. Preparing the ageing report to do the follow up with CSRs for the past due invoices. Doing interim G/L reconciliation every day and follow-up for unapplied/unidentified payments Conducting trainings and assessments on accounts receivable process for the team. Successfully completed reverse transition to Europe team for the sold out business. Preparing the leave plan and backup plan for the team and helping to team if there are issues in the process. Preparing the dash board for the process and presenting to managementAchievements Received Eight Pat on the back awards, three star of the month awards and three Best Team of the month awards for the excellent performance at work. Edison award received for giving 3 lean ideas and Cash award for successful completion of reverse transaction. Received appreciations from client and management for completing the transition within the short period

  • Cognizant Technology Solutions
    • India
    • Consumer Services
    • Senior Process Executive
      • May 2010 - Jul 2011

      . Deftly handling Norway Post Project in Accounts Receivable Process on Oracle 11i application.. Responsible for Creating orders in Order Management, Invoice, Debit memos, Credit Memos in OEBS (Oracle E-Business Suit) and Processing the incoming payments in Pre-Match.. Posting the manual entries for the rejected payments (interface errors) when the payments not uploaded in the pre-match system and the same is not reflected in the Oracle system.. Proficiently handling Application of daily incoming payments in OEBS (Oracle E-Business Suit). Preparing the month end accrual statement and send it to G/L reconciliation team.. Efficiently handling Month end Reconciliations, processing the outgoing payments (Refunds) for the over payments or credit notes from the customer accounts as per the requests and Handling the deduction claims.. Providing decision support to senior management in the creation of business reviews and variance analysis, leading revenue forecasting, metrics, and reporting responsibilities.. Managing the team while delegating work, updating them with latest trends & techniques in the process as well as training, and managing performance of the commercial personnel for the improvements in work.. Accountable for preparing and updating the SOPs (Standard Operating Procedure), Conducting daily Team Huddle and sending the Minutes to team members.. Preparing the bank and Interim accounts reconciliation report doing follow with the cash application team to post the correction/missing entries.. Giving Lean/Quick Hints in the process by which process saved the time and reduced cost and maintaining Attendance and transport defect data on daily basis.Achievements. Visited Europe for transition to learn the business of Norway Post project and stabilized within 3 months.. Received Opel Award for resolving the complicated issues in the process and onshore knowledge transfer.. Prepared presentation on Norway post project and presented to client.

  • GENPACT
    • United States
    • Insurance
    • 1 - 100 Employee
    • Process Developer
      • Jul 2007 - Apr 2010

       Proficiently handled Nissan North America (NNA) and Nissan Canada Incorporation (NCI) in Accounts Receivable Process on SAP FICO Module Accountable for handling application of Wire payments, Miscellaneous Lock Box checks, Retirees payments and Remarketing Lock box payments. Responsible for handling all gamut functions related to Nissan Canada Incorporation (NCI) Prepared the collection ageing report for the past due invoices and vehicle drafting report to the respective regional managers to show the total number of vehicles we sold and how many vehicles payments we have received outstanding vehicles. Creating recurring billings and processing Quebec Loan invoices in the customer accounts. Posting and preparing of General Entries in the SAP if there are any corrections in the G/L accounts and performing the G/L reconciliations and clearing the G/L accounts of all interim accounts. Reconciliation of wire payments received from affiliates or customer and followed up for past dues Skillfully handled Posting Non-Cash Settlements, Rectification of entries, passing the Accruals at the time of month end, Posting of Debit & Credit Memo’s, Creation of Billings and Reconciliation of bank and cash G/Ls. Handled customer master changes requests as per the approval from the respective regional credit managers. Processed check requests in SAP by raising the payment proposal to issue the checks and maintained good relations with customers. Conducting the team meetings to know the status of the process and updating the minutes to the management.Achievements: Five Bronze Awards received for best employee of the month for the excellent performance at the  Spot Awards received by taking the additional activities and helping the team members. Implemented BTI (Business Transformations Initiatives) Idea to client and received 42,000 reward points, Bronze Award and Lean Champ certification, for the same idea company is saving $ 1030 per month.

Education

  • Kakatiya University in SRR Govt Degree College
    Bachelor of Commerce (B.Com), Commerce
    2001 - 2004
  • Osmania University in GANDHIAN PG College
    Master of Business Administration (MBA), Finance, General
    2012 - 2014
  • Osmania University in SNRP PG College
    Master of Commerce (M.Com), Accounting and Finance
    2004 - 2006

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