Venkatesh Krishnan

Mail Messaging Administrator L3 at RELIANCE CORPORATE IT PARK LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Thane, Maharashtra, India, IN
Languages
  • English -
  • Hindi -
  • Marathi -
  • Tamil -
  • Malayalam -
Skills

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Credentials

  • Project Management: Iterative Methods
    Lynda.com
    May, 2019
    - Oct, 2024
  • ITIL® v3
    APMG-International
    Sep, 2014
    - Oct, 2024
  • ITIL Foundation Level
    APMG International
    May, 2014
    - Oct, 2024
  • Microsoft Certified Solutions Associate (MCSA)
    Microsoft
    May, 2006
    - Oct, 2024
  • Microsoft Certified Systems Engineer (MCSE)
    Microsoft
    May, 2006
    - Oct, 2024
  • Microsoft Certified Systems Administrator: Messaging (MCSA)
    Microsoft
    Apr, 2006
    - Oct, 2024
  • Microsoft Certified Professional (MCP)
    Microsoft
    May, 2005
    - Oct, 2024
  • (M C S A) Microsoft Certified System Administrator Messaging in Windows 2003
    Microsoft
    Jun, 2004
    - Oct, 2024
  • (M C S E) Microsoft Certified System Engineer in Windows 2003
    Microsoft
    Jan, 2004
    - Oct, 2024
  • Microsoft Certified: Azure Security Engineer Associate
    Microsoft
    Jun, 2021
    - Oct, 2024

Experience

  • RELIANCE CORPORATE IT PARK LIMITED
    • India
    • Chemical Manufacturing
    • 300 - 400 Employee
    • Mail Messaging Administrator L3
      • Sep 2010 - Present

      • Implementation of Exchange 2013 with planning, high availability and disaster recovery designs• Maintaining Server health by checking Performance monitor logs, disk- space utilization, Events viewer reporting and taking corrective measures• Implementing and configuring Exchange 2013 DAG environment• Fine-tuning of RBAC role for granular level of Admin access.• Integration of Exchange 2013 with Sharepoint 2013 for site mailbox creation• Configuring & Maintaining Symantec mail security for Exchange 2013• Maintains Active Sync TMG Threat Management Gateway Server and the configuration of Corporate Emails on Various Smart Phones• Documentation for all the activities & procedures according to the company standard.• Maintain and troubleshoot Blackberry Enterprise server 5.0 and Hand-held devices.• Monitoring and managing database growth and white space in Database• Backup and restoration of all servers using Veritas Backup Exec 9.1.• Exchange 2013 with Lync 2013 for lync presence in OWA• Using ADvennet for approval of changes• Used SCOM Tools for monitoring server health• Vendor Management, Co-ordinationJob Profile Cisco Ironport:• Design, configure and implement new mail perimeter infrastructure and mail routing solution into existing environment• Define appropriate Incoming and outgoing mail routing at gateway level• Hosting new Email domains to send / receive mails• Configuring IP interface and listener for Mail routing• Adding SMTP route for accepting and relaying emails• Configuring and Managing Incoming , outgoing and SPAM quarantine database • Configuring Incoming mail policies & content filters to block unwanted, spam and marketing mail to enter on premises• Configuring Outgoing Mail policies & Content filter based on business requirement to safeguard confidential data been sent to external world• Whitelisting and blacklisting of Email IDs• Upgradation of Ironport appliances to overcome existing bug and also to avail new features

  • Netmagic Solutions (An NTT Communications Company)
    • India
    • Information Technology & Services
    • 400 - 500 Employee
    • Sr.Windows System Administrator
      • Mar 2008 - Sep 2010

      • Working in 24X7 Datacenter-NOC environment and handled top level priority customers calls, reported issues based on escalated tickets (Domestic & International) , providing the solutions and resolving tickets as per Netmagic SLA.• Providing incident management report and root cause analysis report (RCA) for website hacking, database SQL injection, server compromise incidents to the customers.• Installation, Configuration and Administration of Windows 2000, Windows 2003, Windows 2008 Servers, Web Servers.• Implementation and Management of windows based dedicated and shared hosting setup i.e. (Web servers, SQL Database servers, Application servers,)• Implementation and Management of MS Exchange shared hosting setup (Exchange 2003 & Exchange 2007, Blackberry server)• Troubleshooting and providing solutions on FTP, IIS, SQL, Blackberry, Email related issue.• Installation and maintenance of dedicated Dell, HP, IBM, and Super micro Servers.• Managing Active Directory, WSUS, McAfee EPO antivirus Servers.• Scheduled and monitoring backups though NT Backups and Acronics image backup.• Carrying out routine scheduled activities like Tape Insertion and ensuring proper backups being taken place to ensure safety of data incase of disaster recovery.• Ensuring maximum uptime of services and servers through monitoring utilities like Nagios.• Working closely with managers and operations engineers to ensure the success of daily operations.• Documentation for all the activities & procedures according to the company standard.

  • Microland Limited
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Engineer
      • Oct 2005 - Jan 2008

      • Plan, Design, Implement, maintain and troubleshoot Local Area Network (LAN), • Configured Additional Domain Controllers, & Domain Controllers windows2k3 server in same forest.• Configured RPC over HTTPS and mobile sync.• Managing User management like user creation, deletion, modifications in Active directory.• Managing DHCP, DNS, Printer Servers, and File Servers. • Exchange SMTP, POP3, HTTP and HTTPS service Issues.• Configuration MS Outlook 2003 at client side• Performing regular Backups and Restoration of Exchange Servers, File Servers with Veritas Backup 9.1.• Trouble shooting VPN related issues, foreign customer co-ordination.• Antivirus installation.(Symantec Corporate Edition 8.0 & McAfee Enterprise 8.5.0i• Installation of updates / patches / bug fixes of business applications• Inventory of MSDN CD’s and Machine.• Vendor Management, Co-ordination

  • Commtel Networks
    • India
    • Telecommunications
    • 200 - 300 Employee
    • Desktop Support Engineer
      • Jan 2004 - Oct 2005

      Providing initial support to the queries of the users via teleconference between the concerned higher level support and also escalating the critical problems if any to the concerned Higher Support level.• Maintaining a log of the respective technical problems and their resolutions if any in Remedy Support Console.• Installation, Configuration and Management of Computers (Servers & Desktop),Printers (LaserJet, DeskJet), Modems Providing initial support to the queries of the users via teleconference between the concerned higher level support and also escalating the critical problems if any to the concerned Higher Support level.• Maintaining a log of the respective technical problems and their resolutions if any in Remedy Support Console.• Installation, Configuration and Management of Computers (Servers & Desktop),Printers (LaserJet, DeskJet), Modems

Education

  • University of Mumbai
    Bachelor of Science (BSc), Mathematics
    2000 - 2003
  • SSPMS
    10th, High School/Secondary Certificate Programs
    1990 - 1997

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