Venkatesh Chamarthy

Senior executive Customer Support at I SHARE BUSINESS SERVICES (INDIA) PRIVATE LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN

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Experience

    • Senior executive Customer Support
      • Jun 2022 - Present

      1.Provide support and maintenance to existing management information systems (MIS). 2.Generate and distribute management reports in accurate and timely manner. 3.Develops MIS documentation to allow for smooth operations and easy system maintenance. 4.Provide recommendations to update current MIS to improve reporting efficiency and consistency. 5.Perform data analysis for generating reports on periodic. 6.Excel Macros, Excel Report Preparation, Excel Reporting, googlee forms, Mail Merge, Bulk Mailing Show less

    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Executive
      • Jan 2022 - May 2022

      • Policy Creation : Updation of PDF / Hard Copies within 2 days. • Member Data Upload: Creation of MAID within 2 days for all beneficiaires under group policies. • Endorsement Updation: Updation of endorsements within 2 days. • Kapture Tickets: Attending to all kapture tickets within 2 days. • Reconcilation of data with insurer report : Error Logs Clearance. • Quality Score: Based on numbers of errors identified at Policy / Conditions / Endorsement / Beneficiary Level. • Policy Creation : Updation of PDF / Hard Copies within 2 days. • Member Data Upload: Creation of MAID within 2 days for all beneficiaires under group policies. • Endorsement Updation: Updation of endorsements within 2 days. • Kapture Tickets: Attending to all kapture tickets within 2 days. • Reconcilation of data with insurer report : Error Logs Clearance. • Quality Score: Based on numbers of errors identified at Policy / Conditions / Endorsement / Beneficiary Level.

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Human Resources Executive
      • Aug 2021 - Jan 2022

      1. joining formalities. 2. properly filling relevant document of the new joinee as required, 3. giving a description on the policies, procedures and culture followed by the company, 4. biometric punching, 5. send welcome or onboarding mail, 6. issuing letters such as offer/ appointment, 7. background verification, 8. documentation, 9. maintain documentation status, 10. made letters such as appointment/ offer/confirmation and increment .. Show less

    • Enrollment Executive
      • May 2017 - Feb 2020

      1. Data Enrollment, Reporting, Managing TAT daily basis. 2. Thorough understanding and knowledge of the Enrollment functional area and Process 3.Ensure Turn Around Time (TAT) targets for all requests are met 4.Interacting with Team members for work requirement and providing solutions to ensure smooth operationa. 5.Maintaining data accuracy daily basis. 6.Enrolling & Porting the data providing members 7.Already exist members details mapping to TPA data and Insurer data, any error update new data 8. Previous years data renewal to current year 9. Benefit Plan Enhancement 10. Data mapping to TPA data and Insurer data 11.Expert In Data mapping using functions like Vlookup, Match, Index.... 12. Excellent in MS Excel ( Vlookup, Countif, Trim, Proper) Show less

    • Quality Control Associate
      • Apr 2009 - Feb 2017

      Generated reports consisting of research of total loss contents inventories for both replacement cost value and actual cost value, using real world actual replacements of LKQ (like kind and quality) items by citing replacements from local brick & Motars stores and relevant websites / catalogs. Extensive use of excel. -Research claims for a variety of major insurance companies. -Provides estimates for items on claims while accounting for items depreciation. -Communicates with clients regarding aforementioned claims in order to get the most accurate information possible. -Processes all types of claims (Research, additional research, recordable hold back disputes). -Create regular communication with internal staff to resolve to maintain client goodwill. -Work with management to create goals for expense reduction and improve margins. -Monitor customer service requests to make sure they are resolved accurately and quickly. Show less

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