Experience

Network Diesel Sales And Service

• India
• Retail
• 1 - 100 Employee

• Assistant service manager cum service coordinator

  • May 2022 - Present

   Responsible for handling field Service engineers site movement activities  Responsible for customer complaint call and mail receiving  Responsible for material movement.  Responsible for site engineers technical doubt teaching by phone.  Maintaining field service report  Arranging Quotation & getting approval from customer  Ensuring all jobs carried out as per quality and safety standards.  Outstanding payment follow up.  Monitoring all the AMC… Show more  Responsible for handling field Service engineers site movement activities  Responsible for customer complaint call and mail receiving  Responsible for material movement.  Responsible for site engineers technical doubt teaching by phone.  Maintaining field service report  Arranging Quotation & getting approval from customer  Ensuring all jobs carried out as per quality and safety standards.  Outstanding payment follow up.  Monitoring all the AMC renewal.  Attending daily in-house meeting.  Attending all major key customer site visit for business purpose.  Tracking all Type of Generators Trouble shooting, Break downs, Top End Overhaul, Major Overhaul, and AMC ,  Maintaining the records for Generator scheduled maintenance  Damaged parts technically explained to customer and get approval from customer  Attending maximum level of Electrical trouble shooting.  Supervision for Top & Major overhauling of diesel generators like Caterpillar,Cummins,Perkins,Deutz,FG wilson,volvo penta,kirloskar,Mahendra and Ashok leyland. Genset capacity 15 KVA to 2000 KVA. Show less  Responsible for handling field Service engineers site movement activities  Responsible for customer complaint call and mail receiving  Responsible for material movement.  Responsible for site engineers technical doubt teaching by phone.  Maintaining field service report  Arranging Quotation & getting approval from customer  Ensuring all jobs carried out as per quality and safety standards.  Outstanding payment follow up.  Monitoring all the AMC… Show more  Responsible for handling field Service engineers site movement activities  Responsible for customer complaint call and mail receiving  Responsible for material movement.  Responsible for site engineers technical doubt teaching by phone.  Maintaining field service report  Arranging Quotation & getting approval from customer  Ensuring all jobs carried out as per quality and safety standards.  Outstanding payment follow up.  Monitoring all the AMC renewal.  Attending daily in-house meeting.  Attending all major key customer site visit for business purpose.  Tracking all Type of Generators Trouble shooting, Break downs, Top End Overhaul, Major Overhaul, and AMC ,  Maintaining the records for Generator scheduled maintenance  Damaged parts technically explained to customer and get approval from customer  Attending maximum level of Electrical trouble shooting.  Supervision for Top & Major overhauling of diesel generators like Caterpillar,Cummins,Perkins,Deutz,FG wilson,volvo penta,kirloskar,Mahendra and Ashok leyland. Genset capacity 15 KVA to 2000 KVA. Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Freelancer

  • Jan 2020 - Apr 2022

   sending Generator Mechanic to customer site attending breakdown calls.  Major trouble shooting attending by Whatsapp video call  Servicing all type of Power generators with our teams.  sending Generator Mechanic to customer site attending breakdown calls.  Major trouble shooting attending by Whatsapp video call  Servicing all type of Power generators with our teams.


Technical Resources LLC, (Albawady Group)
• Engineer

  • Jul 2018 - Aug 2019

M/S Inter Ocean Ship Repairs LLC
• Assistant Engineer

  • Sep 2016 - Jun 2018

M/S Instant Power Engineering
• Service Engineer

  • Jun 2015 - Aug 2016

THE TEHAMA TRADING COMPANY (CATERPILLAR DEALER)
• Service Engineer

  • Dec 2007 - Apr 2015

M/S Saad Trading Company
• Service Technician

  • Dec 2006 - Nov 2007

M/S Pioneer power Service pvt ltd
• Service Technician

  • Aug 2002 - Dec 2006