Venkataramudu V

Tech lead - Support at HealthAsyst®
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN
Languages
  • English, Hinidi,Telugu and Kannda -

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Credentials

  • Improving Your Leadership Communications
    LinkedIn
    May, 2023
    - Nov, 2024

Experience

  • HealthAsyst®
    • India
    • Software Development
    • 200 - 300 Employee
    • Tech lead - Support
      • Jul 2023 - Present

    • Production Support Engineer
      • Mar 2019 - Present

    • Senior Software Engineer
      • Mar 2019 - Present

      I have been working here as a production support engineer in the health caredomain, The project is related to the insurance claims process andconsolidates the payment and processes the amount to the respectivemember or provider account via online/Check.Technology: SQL server, C#, VB code, and Asp.netTool: Active Batch and Deskpro

  • Nuance Communications
    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Support Engineer
      • Jun 2016 - Oct 2018

      Handling tickets raised by the customer and taking calls inbound and outbound to resolve the cases. Timely follow up with the team and other departments on the escalated issue and Turn around tense situations with high-rated customers into positive outcomes. Identify research & resolve customer issues via phone, e-mail & onsite visit Product Name: PS360(PowerScribe) Technology: Speech to text (Radiologist will prepare the report using this tool) Handling tickets raised by the customer and taking calls inbound and outbound to resolve the cases. Timely follow up with the team and other departments on the escalated issue and Turn around tense situations with high-rated customers into positive outcomes. Identify research & resolve customer issues via phone, e-mail & onsite visit Product Name: PS360(PowerScribe) Technology: Speech to text (Radiologist will prepare the report using this tool)

  • Sun Telematics Pvt Ltd.
    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer
      • Jun 2014 - Jul 2015

      Worked on GPS tracking system on this organization using SQL and .Net application and coordinating with client on their queries and giving demon on application function and Database management Worked on GPS tracking system on this organization using SQL and .Net application and coordinating with client on their queries and giving demon on application function and Database management

  • ATIC Data Systems Private Limited
    • India
    • Telecommunications
    • 1 - 100 Employee
    • Support Executive
      • Feb 2012 - Jun 2014

      Worked on GPS tracking system on this organization using SQL and .Net application and coordinating with client on their queries and giving demon on application function Worked on GPS tracking system on this organization using SQL and .Net application and coordinating with client on their queries and giving demon on application function

Education

  • Gulbarga University
    BCA, Computer Science
    2008 - 2011
  • Sree maata degree college
    BCA, Computer Science
    2008 - 2011

Community

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