Experience

STTOKE INC.

• Australia
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Digital Marketing Executive

  • Sep 2020 - Present

  •Assisted Digital Specialist in launching sales/marketing campaign •Sourced global influencers for collaboration through Instagram, TikTok & YouTube •Created pre e-commerce campaigns to boost sales •Prepared yearly content calendar (e.g. Halloween, Black Friday, Cyber Monday, & Christmas) •Worked closely and communicating with two graphic designers for campaigns’ creatives (Produced over 45 creatives) •Responsible for postings on Facebook, Instagram, TikTok & blasting emails to subscribers •Engaged in copywriting (e.g. Instagram/Facebook, Tiktok captions & copy for email marketing) Show less



Sunway Resort Hotel

• Malaysia
• Hospitality
• 100 - 200 Employee

• Brand Marketing & Communication Intern

  • Jan 2020 - Mar 2020

  •Developed good communication skills through working with different departments such as F&B, Operations, Housekeeping, and Sales department for projects (Ramadan, Valentines, and Hi-Tea) •Assisted with Operations department with OPERA system •Handled film photography and video crew for Valentine Promo and Ramadan Promo (Malay Actors, Mr Awal, Ms Scha Alyahya & Lara) •Follow-up with external merchants such as Maybank, Public Bank, Citi Bank and Standard Chartered Bank for partnership for Ramadan •Assisted Digital Marketing with social engagement such as updating Sunway Plasma TV for main hotel, updating live dates for upcoming events in Hotel Show less



AIM Christian College

• Calvary Convention Centre

• Librarian

  • Mar 2019 - Aug 2019

  • Responsible for assisting students in conducting research and finding the information they need • Organized library materials so they were easy to find, and maintain collections • Helped train new colleagues their roles and responsibilities • Responsible for assisting students in conducting research and finding the information they need • Organized library materials so they were easy to find, and maintain collections • Helped train new colleagues their roles and responsibilities



AIA

• Hong Kong
• Insurance
• 700 & Above Employee

• Insurance Agent

  • Jan 2018 - Jan 2019

  • Helped client with financial planning including retirement, savings, and investment, protecting their income, medical coverage and solved their problems. • Meeting clients to present information about the products and services. • Accelerated customer satisfaction by providing excellent after-sales services. • Helped client with financial planning including retirement, savings, and investment, protecting their income, medical coverage and solved their problems. • Meeting clients to present information about the products and services. • Accelerated customer satisfaction by providing excellent after-sales services.



Avani Sepang Goldcoast Resort

• Sepang, Sg Pelek

• Waitress

  • Dec 2015 - May 2016

  • Managed and handled customer services and concerns • Exercised thoroughness in serving customers • Assisted with the decorations of the halls for events including Chinese Year New and Christmas. • Managed and handled customer services and concerns • Exercised thoroughness in serving customers • Assisted with the decorations of the halls for events including Chinese Year New and Christmas.