Office Services and Facilities Manager

• Feb 2020 - Present

Learning And Development Specialist

• Nov 2017 - Oct 2018

Utilized Leadership Effectiveness Analysis (LEA) Leadership Assessment as an employee evaluation/self-assessment tool. Coached leaders through facilitating training sessions on proper interpretation and usage of the LEA for pre-employment (candidate selection) and post-employment (employee coaching for growth and development). Guided upper management in defining the leadership characteristics of the perfect candidate as related to various job descriptions. Collaborated on the development of the company's Diversity Training. Facilitated the Diversity Training to Common Sail staff as well as StoryPoint employees. Trained Superusers in HealthStream software (in-house Learning Management System) to ensure employees' timely completion of ongoing eLearning education. Show less

Project Manager

• Nov 2016 - Nov 2017

Oversaw new development construction projects totaling $50 million in Indiana and Ohio. Worked to ensure the successful completion of each retirement community on time and within budget. Performed furniture and artwork audits for building furnishings. Established and maintained relationships with construction company superintendents, project engineers and project managers. Facilitated various meetings with leadership team to communicate schedules and timelines of building readiness. Regularly scheduled visits to job sites and maintained relationships with StoryPoint staff keeping them informed on construction progress. Collaborated with Operations Department to provide information on scheduling changes for each project. Communicated budgets and distributed monthly financial reports to various leaders. Worked with the Executive Director and Community Specialist for each StoryPoint site to ensure a smooth transition from the construction phase over to Operations. Documented and tracked project status through Smartsheet software usage. Basic understanding of reading and interpreting blueprints and submittal drawings. Show less

Medical Records and Billing Coordinator

• Jan 2016 - Nov 2016

Interacted with physicians' offices, retrieving patient information from hospital and office staff. Maintained master patient index by completing daily audit trail, corrected and communicated problems according to established procedures. Kept health care providers informed by communicating availability or unavailability of the record. Maintained quality results by following hospital standards. Maintained patient confidence by keeping patient record information confidential. Served and protected the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and HIPAA standards. Enhanced medical records and hospital reputation by accepting ownership for accomplishing new and different requests. Explored opportunities to add value to job accomplishments. Show less