Social Media Specialist

• Jul 2023 - Present

Public Relations KOL Specialist

• Sep 2022 - Jul 2023

- Looking for 100+ KOL/month (for Beauty Brands) Start from Nano - Macro - Negotiate prices to get as much exposure as possible while also ensure we maintain a good relationship with the KOL - Make Memorandum of Understanding between the brand and the KOL/talent - Generate new ideas and concept for the KOL, important to match with the KOL's style of content, so the promotion could run smoothly & more engaging - Manage the KOL's schedule - Working closely with the brand, product… Show more - Looking for 100+ KOL/month (for Beauty Brands) Start from Nano - Macro - Negotiate prices to get as much exposure as possible while also ensure we maintain a good relationship with the KOL - Make Memorandum of Understanding between the brand and the KOL/talent - Generate new ideas and concept for the KOL, important to match with the KOL's style of content, so the promotion could run smoothly & more engaging - Manage the KOL's schedule - Working closely with the brand, product and KOL, responsible for communicate effectively with the KOL/talent/manager and ensure that the needs of both parties are met (through text/meetings) - Collaborate and discuss with the brand specialist and marketing manager to match the ongoing brand campaign with the KOL Campaign - Direct the content production with the KOL & Talent - Weekly and monthly reports, then analyze the report to make the best plan for the next week - Overall: Handling the end to end activity. (Start from listing, analyzing, approaching the KOL, negotiate, dealing, set schedule, generate fresh ideas, discuss content & concept, briefing, drafting, KOL post, analyzing the post, weekly and monthly report, etc)

Finance Administrator

• May 2021 - Mar 2022

- Served as a dedicated Office Administrator in a fast-paced office and created daily financial reports - Produced error-free accounting reports - Help an accountant to manage all forms of company finances, from small ones such as petty cash flow to preparing all company financial documents - Served as a dedicated Office Administrator in a fast-paced office and created daily financial reports - Produced error-free accounting reports - Help an accountant to manage all forms of company finances, from small ones such as petty cash flow to preparing all company financial documents

Sales Promoter

• Sep 2020 - Oct 2020

This is my first In-Store Selling experience, my main purpose there was to create and build brand awareness about Mayora's new cereal "ChocoBits" - Building brand awareness - Identified and maximized sales opportunities, and increased customer retention rates - Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays. - Counting stocks and achieve targeted selling This is my first In-Store Selling experience, my main purpose there was to create and build brand awareness about Mayora's new cereal "ChocoBits" - Building brand awareness - Identified and maximized sales opportunities, and increased customer retention rates - Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays. - Counting stocks and achieve targeted selling

Sales Promoter

• Jun 2019 - Jul 2019

This is one of my most memorable experiences, DANA itself is a new digital payments brand in Indonesia, at that time many challenges that must be faced especially when we try to get the customer's trust. - Learned how to talk to a large market and lots of potential customers, learned about the DANA itself. - Understanding and analyzing our position in the market. What we should do's and don'ts as a public customer service person - Building relationship with customers, and other… Show more This is one of my most memorable experiences, DANA itself is a new digital payments brand in Indonesia, at that time many challenges that must be faced especially when we try to get the customer's trust. - Learned how to talk to a large market and lots of potential customers, learned about the DANA itself. - Understanding and analyzing our position in the market. What we should do's and don'ts as a public customer service person - Building relationship with customers, and other workers - Create and build awareness of a brand & product ensuring that people are aware and have knowledge about DANA, as a "representation" I make sure that everyone get the right information about DANA - Distributing credible information and helping customers who need help with installation, upgrading account, and troubleshoot - Creating general public interest. Smile a lot, attract people and try to reach the target also creating innovative selling and marketing strategies Show less This is one of my most memorable experiences, DANA itself is a new digital payments brand in Indonesia, at that time many challenges that must be faced especially when we try to get the customer's trust. - Learned how to talk to a large market and lots of potential customers, learned about the DANA itself. - Understanding and analyzing our position in the market. What we should do's and don'ts as a public customer service person - Building relationship with customers, and other… Show more This is one of my most memorable experiences, DANA itself is a new digital payments brand in Indonesia, at that time many challenges that must be faced especially when we try to get the customer's trust. - Learned how to talk to a large market and lots of potential customers, learned about the DANA itself. - Understanding and analyzing our position in the market. What we should do's and don'ts as a public customer service person - Building relationship with customers, and other workers - Create and build awareness of a brand & product ensuring that people are aware and have knowledge about DANA, as a "representation" I make sure that everyone get the right information about DANA - Distributing credible information and helping customers who need help with installation, upgrading account, and troubleshoot - Creating general public interest. Smile a lot, attract people and try to reach the target also creating innovative selling and marketing strategies Show less

Travel Consultant

• Jul 2018 - Sep 2018

3 Month Internship, I was a vocational high school student majoring in tourism and this was my Internship at Karunia Tour and Travel. - Ticketing, booked ticket for customer, checking available seats (We use abacus and sabre system) - A little bit of accounting (organizing data based on the date and matched the data) - Tour consultant, Creating and sending email newsletter, answering phone, handling complaints, answered questions and concerns relating to travel and airport… Show more 3 Month Internship, I was a vocational high school student majoring in tourism and this was my Internship at Karunia Tour and Travel. - Ticketing, booked ticket for customer, checking available seats (We use abacus and sabre system) - A little bit of accounting (organizing data based on the date and matched the data) - Tour consultant, Creating and sending email newsletter, answering phone, handling complaints, answered questions and concerns relating to travel and airport procedures. - Ensured proper delivery times for all events and coordinated travel for deliveries. Show less 3 Month Internship, I was a vocational high school student majoring in tourism and this was my Internship at Karunia Tour and Travel. - Ticketing, booked ticket for customer, checking available seats (We use abacus and sabre system) - A little bit of accounting (organizing data based on the date and matched the data) - Tour consultant, Creating and sending email newsletter, answering phone, handling complaints, answered questions and concerns relating to travel and airport… Show more 3 Month Internship, I was a vocational high school student majoring in tourism and this was my Internship at Karunia Tour and Travel. - Ticketing, booked ticket for customer, checking available seats (We use abacus and sabre system) - A little bit of accounting (organizing data based on the date and matched the data) - Tour consultant, Creating and sending email newsletter, answering phone, handling complaints, answered questions and concerns relating to travel and airport procedures. - Ensured proper delivery times for all events and coordinated travel for deliveries. Show less

Sales Promoter

• May 2017 - Jun 2017

This is my first job, I was 16 years old. At that time all I think about is I need to work and wanted to get a working experience as soon as possible, It was such a great experience. - Product Knowledge and educate people about our products, building brand awareness. - Observing customer behavior, learned how to and what is the best way to sell/promote our products - Communicate effectively and personal selling - Building and Maintaining relationship with customer and other Sales… Show more This is my first job, I was 16 years old. At that time all I think about is I need to work and wanted to get a working experience as soon as possible, It was such a great experience. - Product Knowledge and educate people about our products, building brand awareness. - Observing customer behavior, learned how to and what is the best way to sell/promote our products - Communicate effectively and personal selling - Building and Maintaining relationship with customer and other Sales Promoter - Responsible for handling several complaints. Show less This is my first job, I was 16 years old. At that time all I think about is I need to work and wanted to get a working experience as soon as possible, It was such a great experience. - Product Knowledge and educate people about our products, building brand awareness. - Observing customer behavior, learned how to and what is the best way to sell/promote our products - Communicate effectively and personal selling - Building and Maintaining relationship with customer and other Sales… Show more This is my first job, I was 16 years old. At that time all I think about is I need to work and wanted to get a working experience as soon as possible, It was such a great experience. - Product Knowledge and educate people about our products, building brand awareness. - Observing customer behavior, learned how to and what is the best way to sell/promote our products - Communicate effectively and personal selling - Building and Maintaining relationship with customer and other Sales Promoter - Responsible for handling several complaints. Show less