VENERA OKOVA
Office manager at Smartclip- Claim this Profile
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Italiano Native or bilingual proficiency
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Bulgaro Native or bilingual proficiency
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Russo Elementary proficiency
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Inglese Professional working proficiency
Topline Score
Bio
Experience
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smartclip
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Germany
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Technology, Information and Internet
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100 - 200 Employee
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Office manager
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Nov 2019 - Present
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SpotX (now part of Magnite)
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Office Manager
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Jan 2019 - Nov 2019
-Oversee and support all administrative duties in the office and ensure the office operates smoothly -Manage office supplies inventory and place orders when necessary -Develop office policies and procedures, and ensure they are implemented appropriately -Manage the CEO agenda, arranging meetings and business events. -Filter requests for information, identify issues which need immediate attention and manage conflicting priorities -Support the CEO with his email correspondence -Make travel and accommodation arrangements -Plan staff events i.e summer and Christmas parties -Provide assistance for coworkers at office -Support the HR team on the newcomers / leavers process Show less
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Chiara Boni e Sons Srl
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Italy
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Retail Apparel and Fashion
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1 - 100 Employee
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Vendite
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Feb 2017 - Nov 2019
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SWAROVSKI
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Switzerland
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Vendite
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Nov 2015 - Feb 2017
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Onwardluxurygroup
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Luxury department store “ La Rinascente”- Milan
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Senior sales assistant Chloè
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Jul 2014 - Jun 2015
• Actively greeting customers and maintaining a level of conversation during their store visit. • Taking decisive action to improve the branch performance • Dealing with all customer complaints in a professional and courteous manner • Maintaining superb visual standards within the store. • Promoting specific lines under the guidance of management • Unpacking and checking all new stock deliveries • Actively greeting customers and maintaining a level of conversation during their store visit. • Taking decisive action to improve the branch performance • Dealing with all customer complaints in a professional and courteous manner • Maintaining superb visual standards within the store. • Promoting specific lines under the guidance of management • Unpacking and checking all new stock deliveries
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Lottomatica SpA
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Italy
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Entertainment Providers
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100 - 200 Employee
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Marketing Coordination
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Aug 2013 - Jul 2014
• Develop and esecute the marketing plan: provided market strategies according to relevant market specificites ; • Developed and coordinated multimedia packages including brochures, letters, purchase displays; • Social events coordinator: conducted research to identifly new opportunities for bringing about innovation in events; worked on determining a suitable layout and theme for the event; trained new and esisting staff prior to the event so that all operations and duties were executed smoothly and as guidelines; • Supplier relationship managment: activities to engage in with different suppliers and planning and execution of all interactions; Show less
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Romagna Giochi srl
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Italy
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Gambling Facilities and Casinos
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1 - 100 Employee
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Area manager
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May 2012 - Jul 2013
• Driving and maximizing the sales and profitability of the stores to achieve growth • Recruting and provide training,educational workshop and challenging oppurtunities for enhancing career growth of employees, • Monitoring team’s performance and motivating them to reach targets • Organizing, preparing and arranging promotional materials and displays. • Keeping up to date with products and competitors • Collecting customer feedback and market research • Driving and maximizing the sales and profitability of the stores to achieve growth • Recruting and provide training,educational workshop and challenging oppurtunities for enhancing career growth of employees, • Monitoring team’s performance and motivating them to reach targets • Organizing, preparing and arranging promotional materials and displays. • Keeping up to date with products and competitors • Collecting customer feedback and market research
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NT Gaming srl/ Rimini
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Milano, Italia
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Store manager
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Nov 2010 - Feb 2012
• Reaching sales target and increasing profits • Monitoring and review staff and store performance on a regular basis. • Dealing with all customer service issues such as queries and complaints • Interviewing and recruiting new staff • Organising rotas and holidays • Training, supervising and appraising staff. • Reaching sales target and increasing profits • Monitoring and review staff and store performance on a regular basis. • Dealing with all customer service issues such as queries and complaints • Interviewing and recruiting new staff • Organising rotas and holidays • Training, supervising and appraising staff.
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Education
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UNIVERSITÀ DEGLI STUDI DI MILANO – BICCOCA
MARKETING, COMUNICAZIONE AZIENDALE, MERCATI INTERNAZIONALI -
Università degli Studi di Milano