Experience

DataLite, spol. s r.o.
• Czechia
• IT Services and IT Consulting
• 1 - 100 Employee
• Project Manager

  • Sep 2020 - Present


Presentation Studio

• Switzerland
• Design Services
• 1 - 100 Employee

• Client Manager

  • May 2019 - Jan 2020

  *Responsible for establishing new client relationships and deepening the existing ones, being the head of multiple accounts*Managed and delivered projects on time and budget with focus on high quality of outputs and stress-free experience for the client*Close cooperation with other departments to provide the optimal and creative solution for clients and to meet all deadlines*Prepared competitive, accurate and profitable proposals for clients*Actively sought business opportunities to ensure reaching or exceeding monthly financial targets

• Client Executive

  • Apr 2018 - May 2019

  *Successfully managed projects based on clients’ briefs from start to final sign-off*Budgeted effectively, set timelines, controlled the quality of content and design outputs to ensure clients’ highest satisfaction*Secured repeat business from existing clients incl. cross-sell and up-sell*Delivered exceptional customer service by always applying solution-focused approach



ikOala.com.au Pty Ltd

• Australia
• Retail
• 1 - 100 Employee

• Customer Service and Business Development Manager

  • Jan 2017 - Dec 2017

  *Succeeded in on-boarding new suppliers and expanding of product range *Developed and supervised efficient customer service procedures – managed a team of 4 *Constantly received positive feedback from new and regular customers *Liaised with suppliers and customers to find the best solution to any issue *Responsible for social media communication, updating website information, and new product write-ups *Succeeded in on-boarding new suppliers and expanding of product range *Developed and supervised efficient customer service procedures – managed a team of 4 *Constantly received positive feedback from new and regular customers *Liaised with suppliers and customers to find the best solution to any issue *Responsible for social media communication, updating website information, and new product write-ups



Gusto Espresso Bar

• Hospitality
• 1 - 100 Employee

• Assistant Manager

  • Jul 2015 - Jan 2017

  *Accomplished smooth day-to-day business operation and high customer retention *Developed strong relationships with stakeholders of all backgrounds *Responsible for planning and overseeing business activities, hiring, and managing staff, ordering supplies *Provided exceptional customer service and quality control of operations *Accomplished smooth day-to-day business operation and high customer retention *Developed strong relationships with stakeholders of all backgrounds *Responsible for planning and overseeing business activities, hiring, and managing staff, ordering supplies *Provided exceptional customer service and quality control of operations



Expression Sessions

• Photography
• 1 - 100 Employee

• Sales Image Consultant

  • Mar 2015 - Jun 2015

  *Learned consulting and face-to-face selling across Australia *Accomplished to meet and exceed set sales targets *Closed sales in a timely and customer-oriented manner *Learned consulting and face-to-face selling across Australia *Accomplished to meet and exceed set sales targets *Closed sales in a timely and customer-oriented manner



E.ON

• Germany
• Utilities
• 700 & Above Employee

• Marketing Coordinator

  • Mar 2012 - Sep 2013

  *Cooperated with graphic designers to create all artwork and visuals, high attention to detail required *Actively participated in creating and launching successful communication campaigns and events (thousands of participants – the biggest being E.ON Rodinny Fotbalek project) *Assigned with creating media plans, press releases, administration *Assigned with choosing the right individuals and events to sponsor to build a positive company image *Cooperated with graphic designers to create all artwork and visuals, high attention to detail required *Actively participated in creating and launching successful communication campaigns and events (thousands of participants – the biggest being E.ON Rodinny Fotbalek project) *Assigned with creating media plans, press releases, administration *Assigned with choosing the right individuals and events to sponsor to build a positive company image