Board Member

• Sep 2022 - Present

Company Director

• Jan 2019 - Present

Owner, Isla Bank House

Company Director

• Jan 2019 - Present

Senior Manager, Retail Authorisations

• Oct 2016 - Dec 2018

Retail Authorisations comprises four main gateway processes; Change in Control, Business Transfers, Payment Services and New Banks and Insurers. The determinations carried out at the gateway ensure that the right firms come in to the perimeter efficiently and effectively. This new role offers the opportunity to focus on mergers and acquisitions and insurance transfers of business, both new and exciting areas for me. It allows me to work with and coach a new management and leadership team to enhance our performance and improve the service we offer internal and external stakeholders. Show less

Senior Manager, Permissions Department, Authorisations Division

• Jan 2016 - Oct 2016

The Permissions teams assess all applications from FCA solo regulated firms if they want to become authorised, undergo a change in control, vary their current activities, or leave the regulated sector altogether. Permissions is split into three teams: Retail and Wholesale Authorisation Team including approved persons, variations and cancellations. The Payment Services Team which deals with applications for the authorisation and registration of Payment Institutions to carry out payment services. The authorisation and registration of Electronic Money Institutions to issue e-money and carry out payment services and registration of relevant businesses under the Money Laundering Regulations 2007. Change in Control Teams which assess the suitability of prospective controllers wishing to acquire or increase/decrease their ownership in existing FCA solo-regulated firms. Show less

Senior Manager, Dual Regulation Department, Authorisations Division

• Jun 2014 - Dec 2015

In the dual-regulatory structure, deposit-taking institutions (banks, building societies, and credit unions), insurance firms, and a small number of designated investment firms will be regulated by both the PRA and the FCA. Within the FCA, the Authorisations Division is responsible for protecting the 'gateway' through which individuals and businesses are regulated. The Division has clear statutory responsibilities with a direct link to the FCA's objectives of protecting consumers and the stability of the financial sector, while promoting competition and minimising perceived barriers to entry. Within the Authorisations Division, DRD is the FCA’s decision maker on a range of transactions including New Firm Authorisations, Variations of Permission, Firm Cancellations, Changes in Control and Waivers working closely with the PRA and other areas around the FCA. We are also the FCA’s decision maker in allowing firms to use certain Sensitive Terms in their business name. Our decision making is tailored to provide good outcomes for consumers by preventing consumer detriment and to ensuring the integrity of the financial markets. Show less

Head of Investigations

• Nov 2004 - Nov 2013

• Member of the Cinema Advertising Association’s Appeal Panel • Member of the British Board of Film Classification Consultative Council • Responsible for reviewing Ofcom Broadcast Advertising Adjudications • Formulated and implemented the ASA’s digital remit extension casework strategy across the Investigations function. • Led the Investigations function (27 staff) in delivering quality, timely and consistent decisions across all media (approx. 3,000 investigations per year) • Overall responsibility for all high profile, fast track and sensitive cases • Maintained customer service standards, measured annually by customer satisfaction research • Built, improved and maintained relationships with key industry and consumer stakeholders • Met published KPI targets for case resolution and investigation completion. Conducts media interviews on high profile cases and participates in programmes and teaching material related to advertising and the industry. Completed Clearcast's International Advertising Regulation course (October 2013) Show less

Manager, Advertising Standards

• Dec 2003 - Nov 2004

• Lead and managed the Advertising Standards Team in delivering timely, proportionate and consistent decisions across television and radio advertising • Chaired the weekly case review meeting at which significant next steps on cases were agreed. • Oversaw the transition of staff from ITC to Ofcom • Central to the preparation for advertising co-regulation with ASA. • Lead and managed the Advertising Standards Team in delivering timely, proportionate and consistent decisions across television and radio advertising • Chaired the weekly case review meeting at which significant next steps on cases were agreed. • Oversaw the transition of staff from ITC to Ofcom • Central to the preparation for advertising co-regulation with ASA.

Head of Advertising

• Sep 2000 - Dec 2003

• Appointed as Senior Investigations executive and quickly promoted to Head of Advertising • Advised teams on all high profile, complex and sensitive investigations and signed off on decisions • Devised and implemented a system of compliance monitoring to improve sector compliance • Successfully sanctioned licensees in four high profile cases following hard-fought investigations. • Appointed as Senior Investigations executive and quickly promoted to Head of Advertising • Advised teams on all high profile, complex and sensitive investigations and signed off on decisions • Devised and implemented a system of compliance monitoring to improve sector compliance • Successfully sanctioned licensees in four high profile cases following hard-fought investigations.