Experience

Modeshift

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• • Jul 2021 - Present

• • Jan 2021 - Present



ContourGlobal

• United States
• Electric Power Generation
• 700 & Above Employee

• • Jan 2020 - Dec 2020

  Corporate network maintaining based on Active Directory services –over 150 servers and 1400 workstations in single AD Domain.Windows Server 2008,2012,2016 maintaining – remotely, Windows 10installing and maintaining – remotely and locally, supporting upgrades,deploying and managing MS updates and patching via SCCM.Managing AD objects – Users, Computers and Groups,Access Management, Group policy management, Corporate Antivirus (SymantecAV and EP) and Antispam management (Barracuda email security)Supporting implementation of projects and internal changes – leadinga project for AD Enhancements – monitoring the AD replication health.PowerShell – managing scheduled tasks, preparing scripts for both - AD and O365.Manage workstations and server via SCCM – software updates, serverupdates, managing sites, distribution points.O365 administration - Exchange, SharePoint, Teams.Okta Administration.Backup solutions - Druva, Veeam.Endpoint protection -Sophos, MBAM. Show less

• • Jul 2018 - Dec 2019



Hemmersbach

• Germany
• IT Services and IT Consulting
• 700 & Above Employee

• Service Delivery Manager

  • Oct 2017 - Jun 2018

  Being part of newly formed team with the task to identify and manage service improvement activities, where being responsible to create and maintain process documentation, to act as a further escalation point for unresolved or escalated calls, to report metrics and KPIs on a weekly basis and to propose process improvements. Being part of newly formed team with the task to identify and manage service improvement activities, where being responsible to create and maintain process documentation, to act as a further escalation point for unresolved or escalated calls, to report metrics and KPIs on a weekly basis and to propose process improvements.



Axway

• United States
• Software Development
• 700 & Above Employee

• Technical Support Engineer

  • Mar 2017 - Sep 2017

  Application support for Managed file transfer products; Installing and configuring supported application on virtual machines (VMware) on both Windows and Linux OS, building the initial configuration – standalone/ cluster, authentication and access control, configuring different scenarios based on customer prerequisites. Application support for Managed file transfer products; Installing and configuring supported application on virtual machines (VMware) on both Windows and Linux OS, building the initial configuration – standalone/ cluster, authentication and access control, configuring different scenarios based on customer prerequisites.