Experience

Faculty of Information, University of Toronto

• Canada
• Higher Education
• 1 - 100 Employee

• Assistant Professor, Teaching Stream

  • Apr 2023 - Present



University of Toronto

• Canada
• Higher Education
• 700 & Above Employee

• Assistant Professor: Teaching Stream (CLTA)

  • Jan 2019 - Apr 2023



Ubisoft Toronto

• Canada
• Computer Games
• 300 - 400 Employee

• User Research Moderator

  • Oct 2017 - Dec 2018



University of Toronto

• Canada
• Higher Education
• 700 & Above Employee

• Lecturer (Fundamentals of User Experience Design)

  • Jul 2014 - Apr 2018

  Taught CSC318 (Design of Interactive Computational Media) to 3rd year Computer Science students. Consistently achieved high student and peer evaluations. Course topics include: - Research methods: interviews, questionnaires, observation, A-B testing - User-centred design fundamentals - Personas, user journeys, experience maps - Rapid ideation and prototyping - Heuristic evaluation and usability testing - Layout, colour and typography Taught CSC318 (Design of Interactive Computational Media) to 3rd year Computer Science students. Consistently achieved high student and peer evaluations. Course topics include: - Research methods: interviews, questionnaires, observation, A-B testing - User-centred design fundamentals - Personas, user journeys, experience maps - Rapid ideation and prototyping - Heuristic evaluation and usability testing - Layout, colour and typography



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• User Experience Research Intern (HP Labs)

  • Jul 2016 - Sep 2016

  - Developed rich qualitative insights into how creative professionals choose the tools they use - Designed and conducted questionnaires and interviews with users in architecture, industrial design, illustration, graphic design, and user experience design - Worked closely with Senior Manager Dr. Alex Thayer of the Immersive eXperiences Lab - Delivered and presented insights to stakeholders and executives - Developed rich qualitative insights into how creative professionals choose the tools they use - Designed and conducted questionnaires and interviews with users in architecture, industrial design, illustration, graphic design, and user experience design - Worked closely with Senior Manager Dr. Alex Thayer of the Immersive eXperiences Lab - Delivered and presented insights to stakeholders and executives



VMware

• United States
• Software Development
• 700 & Above Employee

• Intern, Central User Experience Team

  • Jun 2015 - Aug 2015

  - Developed a model to explain the trust relationship between users and decision-supporting dashboards - Helped conduct focus groups and interviews with stakeholders and product teams - Analyzed feedback from internal UX conference and presented suggestions for improvement to organizers - Worked with the Central User Experience team conducting ideation, usability evaluation, and user requirements gathering for a range of active and future products - Developed a model to explain the trust relationship between users and decision-supporting dashboards - Helped conduct focus groups and interviews with stakeholders and product teams - Analyzed feedback from internal UX conference and presented suggestions for improvement to organizers - Worked with the Central User Experience team conducting ideation, usability evaluation, and user requirements gathering for a range of active and future products



University of Toronto

• Canada
• Higher Education
• 700 & Above Employee

• Sessional Lecturer (Programming in Python)

  • Jan 2011 - Aug 2013

  Taught first-year introductory courses to programming and computer science using Python. Topics include: - object-oriented programming - recursion and iteration - Boolean logic - data structures (stacks, queues, linked lists, binary search trees, heaps) - sorting algorithm complexity and performance - memory management Taught first-year introductory courses to programming and computer science using Python. Topics include: - object-oriented programming - recursion and iteration - Boolean logic - data structures (stacks, queues, linked lists, binary search trees, heaps) - sorting algorithm complexity and performance - memory management



Statistics Canada | Statistique Canada

• Canada
• Government Administration
• 700 & Above Employee

• Bilingual Alignment and HTML Standards Intern

  • May 2008 - Apr 2009

  - Assisted in verifying HTML standards compliance in daily Statistics Canada publications - Collaborated with natural language processing researchers, data scientists, and translators to save thousands of person-hours by automating page alignment between English and French documents - Provided training data for translation verification algorithms - Assisted in verifying HTML standards compliance in daily Statistics Canada publications - Collaborated with natural language processing researchers, data scientists, and translators to save thousands of person-hours by automating page alignment between English and French documents - Provided training data for translation verification algorithms