Veerpal Kaur

Technical Support Agent - Frontline Team at Workleap
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Contact Information
us****@****om
(386) 825-5501
Location
Longueuil, Quebec, Canada, CA

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Credentials

  • Office 365: Manage Identities using Azure AD Connect
    LinkedIn
    Aug, 2018
    - Nov, 2024
  • Office 365: Configure Exchange Online and Skype for Business Online for End Users
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Office 365: Implement Networking and Security
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Office 365: Manage Clients and End-User Devices
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Office 365: Manage Cloud Identities
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Office 365: Plan for Exchange Online and Skype for Business Online
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Office 365: Provision Office 365
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Office 365: Provision SharePoint Online Site Collections
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Office 365: Troubleshoot Availability and Usage
    LinkedIn
    Jul, 2018
    - Nov, 2024

Experience

    • Canada
    • Software Development
    • 100 - 200 Employee
    • Technical Support Agent - Frontline Team
      • May 2023 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Advisor
      • Mar 2022 - Feb 2023

    • Canada
    • Information Technology & Services
    • 700 & Above Employee
    • Technical support advisor level 4 (premier support)
      • Nov 2020 - Nov 2021

    • Technical support advisor level 2
      • Aug 2019 - Nov 2020

    • Technical Support advisor level 1
      • Jul 2018 - Aug 2019

Education

  • CCSQ
    High School Diploma, Computer Science
    2017 - 2018

Community

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