Experience

Adept Technology Pvt Ltd

• India
• Professional Training and Coaching
• 1 - 100 Employee

• Centre Manager

  • May 2016 - Present

  Managed end to end Operations of the Training Institute across the globe • Planned & Organized workshops on Project Management, Information Security & IT Service management certifications • Reduced operational expenses by streamlining the sales process thereby elevating profit for the organization • Retained clients by delivering on time & providing client support as promised • Effectively handled several grievances and converted them to prospective clients • Resource and Facility allocation o Trainer Management: Managing Trainer availability and scheduling trainer’s for the respective training across location o Trainer Travel Management o Venue Management: Managing internal & external training halls for the scheduled training across locations • Material Allocation o Allocating and dispatching course ware for various training across locations • Trainer, Venue & Program Analysis o Feedback & Rating analysis • Batch Wise Costing Analysis o Review costs and perform cost benefit analysis related to projects and programs. o Performed ad-hoc analysis to explain variances to the Management • Expense Reporting o Collect and study data to determine costs of business activities. o Recommend budget adjustments, and other cost improvement measures. o Record, classify, and summarize financial transactions and events o Interpret financial transactions and events for users who must make economic or business decisions. o Prepared monthly executive presentation that highlighted the key drivers of expense variances • Grievances handling o Complaints Handling and Continuous Improvement process on feedback received from clients o Served as the primary point of contact and performed timely research to answer questions from Department Heads. Show less



DRR ENTERPRISES P LTD

• Operations Manager

  • Jun 2013 - Apr 2016

  June 2013- April 2016 Worked as an Operational manager- DRR ENTERPRISES PVT LTD (INDOAFRICATRADE.COM) INDO AFRICA TRADE is an international B2B portal which facilitates export to AFRICA. They bring in buyers and sellers together. Roles & Responsibilities: • Taking care of all Operations of the company • Mainly responsible for the promotion of the company activities and have a credit of enrolling 100 clients into the website . • Played a major role in establishing the company and doing number of promotional activities. • Also in this period was handling the Insurance (SBI LIFE INSURANCE) activity of this company. • Administering a wide range of operations encompassing recruiting candidates, training, conducting events, relationship management, planning, etc. • Handling Banking, financial Services & Insurance Vertical. • Handling complete Recruitment cycle & Business Development. • Screening resumes, conduct interviews, coordinate & articulate negotiate job offers with candidates & client. • Generating New Clientele by Identifying and Mapping the Industry Working on Time lines and getting Right fitments for the client human resource Requirements • Ensuring Individual and Team Business Targets are achieved and the Revenues are collected in time Show less



Adept Technology Pvt Ltd

• India
• Professional Training and Coaching
• 1 - 100 Employee

• Worked as an Operations Assistant Manager & Training Need Analyst - Adept is an IT training company

  • Aug 2011 - May 2013

  Aug 2011 –May 2013 – ADEPT TECHNOLOGY PVT LTD Worked as an Operations Assistant Manager & Training Need Analyst - Adept is an IT training company Roles & Responsibilities:Co ordinating IT Training Needs . • Coordinate all activities pertaining to the training needs. • Evaluate/Analyze and identify training needs. • Preparing and maintaining Training Calendar, Record. • Design/implement/measure training initiatives. • Coordinating high end Technical Training programs to clients. • Conduct /Coordinate In-house and External Training. • Implement Programs/Modules/Manuals for the process. • Researches & sources vendors, manages contract resources /external partners, ensuring delivery of high quality and targeted employee development solutions. • Coordinate Training activities for corporate & colleges. • Ensuring Individual and Team Business Targets are achieved and the Revenues are collected in time Show less



First Leasing Company of India Ltd.

• Financial Services
• 1 - 100 Employee

• Branch Manager- Operations/ Tainer

  • Jun 1995 - Apr 2010

  Roles & Responsibilities: • June 1995 – November 2001: Joined First Leasing Company of India Limited as an executive officer that required facilitating, accepting and renewing Deposits at their Head Office in Chennai. It also included arranging for Loan against such deposits and handling premature deposit withdrawals. The profile gave an insight of relationship management along with financial exposure. • • December 2001 – April 2006: Promoted as Branch Manager - Operations for Hyderabad. The responsibilities include taking care of all Branch Operations, viz., maintenance of branch accounts, administration operations in addition to the above profile at Head Office. • • May 2006 – April 2010: Moved to the Credit & Marketing department, which enabled me to gain experience in marketing the company’s main products, Leasing, Hire Purchase, Bill Discounting and Consumer Credit. Organizations with good financial and market reputation are approached for possible business opportunities. Existing clients are approached for further business. Also have exposure in writing credit report, finalizing credit proposals in coordination with Head Office and ensure that rentals / interests are promptly paid by the customer. a leading non-banking finance company (NBFC) engaged in Financial and Operating Leases, Hire Purchase and Term loans besides accepting fixed deposits. Show less