Vedna S.
Customer Relations Officer at IFZA - International Free Zone Authority- Claim this Profile
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English Full professional proficiency
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French Native or bilingual proficiency
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Creol Native or bilingual proficiency
Topline Score
Bio
Experience
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IFZA
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United Arab Emirates
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Government Administration
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100 - 200 Employee
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Customer Relations Officer
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Mar 2023 - Present
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Modern vet
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Dubai, United Arab Emirates
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Front Desk Receptionist / call center
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Sep 2022 - Mar 2023
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Hisense Group
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China
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Consumer Electronics
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500 - 600 Employee
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logistic Analyst
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Oct 2020 - May 2022
• Responsible for managing route activities • Undertake ad-hoc queries and maintain reports from a variety of resources as specific to department or organizational needs to support the business • Clearly communicate to senior leaders (both internal and external), vendors and customers. • Responsible for conducting analysis and creating reports of weekly and monthly KPIs and forecasts, Reroute drivers in real times with remote route navigation software (GPS TRACKING) • Responsible for managing route activities • Undertake ad-hoc queries and maintain reports from a variety of resources as specific to department or organizational needs to support the business • Clearly communicate to senior leaders (both internal and external), vendors and customers. • Responsible for conducting analysis and creating reports of weekly and monthly KPIs and forecasts, Reroute drivers in real times with remote route navigation software (GPS TRACKING)
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Nundun Gopee Group
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Mauritius
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Sales And Marketing Representative
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Aug 2019 - May 2020
• Assist in monitoring active marketing programs and develop ways for campaigns • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Organizing and hosting presentations and customer visits • Compiling and distributing financial and statistical reports such as budget spreadsheets • Establish, develop and maintain positive business and customer relationships • Present, promote and sell products/services using solid arguments to existing and prospective customers Show less
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LAB 51
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Mauritius
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Advertising Services
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1 - 100 Employee
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Administrative Assistant
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Sep 2018 - Jan 2019
• Handling incoming calls • Working with portfolio of clients • Managing both staffs and client’s queries • Assisting in daily office needs and managing our company's general administrative activities • Handling incoming calls • Working with portfolio of clients • Managing both staffs and client’s queries • Assisting in daily office needs and managing our company's general administrative activities
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Ministry of Education & Human Resources, Tertiary Education & Scientific Research
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Education Management
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1 - 100 Employee
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Primary School Teacher
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May 2016 - May 2018
• Holistic educator in primary school • Responsible for the holistic development of children • Preparing activities for school functions. • Create Fun Learning activities according school curriculum • Holistic educator in primary school • Responsible for the holistic development of children • Preparing activities for school functions. • Create Fun Learning activities according school curriculum
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Education
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Ascending Abilities Institute
Diploma LEVEL 5, Business Administration and Management, General