Vanessa Carter

Inside Sales & CRM Administrator at ReadyGlobal
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5.0

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Teresa Pratt

I am writing to recommend Vanessa Carter for the position she has applied. I have had the pleasure of working with Vanessa at the American Red Cross in both the administrative coordinator and scheduler position. Though we worked remotely her level of communication and collaboration made for a positive working relationship. Vanessa‘s commitment to the mission of the Redcross precedes her reputation by her dedication to the instructors,students,staff and vendors. As the program had many changes,with each change she always went into it with a positive attitude and was always one of the first to volunteer for forums promoting those changes. Vanessa is a true asset to any company in someone who will help lead any team into success.

LinkedIn User

Vanessa is a dynamic training professional. I had the pleasure of working with Vanessa for five years with the Agency for Persons with Disabilities, collaborating on several team projects. I was always in awe of her innovative mind and her ability to command a room and effortlessly engage training participants. She has demonstrated success in developing new training plans to accommodate ever changing industry demands. She is dedicated to creating training methods that increase productivity. She is savvy with e-learning tools and takes advantage of technology in her instruction methods whenever possible. Vanessa is a training champion. As a former colleague, I recommend highly her knowing she will exceed all expectations and deliver exceptional results.

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Credentials

  • Building Rapport with Customers
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Customer Service Foundations
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • De-Escalating Intense Situations
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Coach, A Matter of Balance: Managing Concerns About Falls Program
    NORTHEAST FLORIDA AHEC, INC.
    Mar, 2021
    - Sep, 2024
  • Covid-19 Contract Tracing
    Coursera
    Aug, 2020
    - Sep, 2024

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Inside Sales & CRM Administrator
      • Feb 2022 - Present
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Training Facilitator - Healthcare Education
      • Feb 2018 - Present
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Health Concierge
      • May 2021 - Oct 2021

      Provided remote healthcare advocacy and education in high volume call center environment. Provided remote healthcare advocacy and education in high volume call center environment.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Training Schedule Coordinator, Training Services - Central Division
      • Mar 2020 - Aug 2020

    • Scheduling Coordinator, Nurse Assistant Training Program - New England and Mid-Atlantic
      • Dec 2018 - Mar 2020

    • Administrative Coordinator, Nurse Assistant Training Program - Florida
      • Aug 2014 - Dec 2018

    • Senior Human Services Program Analyst
      • May 2007 - Mar 2013

Education

  • University of Central Florida
    Bachelor of Science - BS, Health Services Administration
  • University of Central Florida
    Gerontology Certificate, Master Level Courses in Instructional System Design, Health Care Administration

Community

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