Experience

FINWIN Technologies Pvt Ltd

• India
• Information Technology & Services
• 1 - 100 Employee

• Information Technology System Support

  • Jun 2022 - Present

  Troubleshot complex network and hardware issues, isolating the source of problems and implementing the most cost-effective solutions Troubleshoot and resolve hardware and software issues for end-users Install and configure software applications and updates Manage user accounts and permissions in Active Directory Provide technical support for remote users via phone and email Monitor and maintain network infrastructure, including switches and routers Conduct regular backups and disaster recovery testing Collaborate with other IT teams to implement new technologies and systems Conduct security audits and implement security measures to protect against cyber threats Train end-users on new software and hardware systems Maintain inventory of hardware and software assets and order new equipment as needed Show less