Vassilis Georgoutsos
Customer Success Engineer at Energy Robotics- Claim this Profile
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Greek Native or bilingual proficiency
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English Professional working proficiency
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German Limited working proficiency
Topline Score
Bio
Credentials
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Complete Python Bootcamp: Go from zero to hero in Python 3
UdemyMay, 2020- Sep, 2024 -
First Aid
RESCUE TRAINING INTERNATIONALSep, 2018- Sep, 2024 -
Advanced Open Water Diver
PADI -
Zertifikat C1
Goethe-Institut e.V.
Experience
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Energy Robotics
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Germany
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Automation Machinery Manufacturing
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1 - 100 Employee
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Customer Success Engineer
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Jan 2023 - Present
- Successful operation of robots in the field - Onsite trials, demos & deployments including training - Liaise between technical operations and support team to ensure a successful customer journey - Provide technical expertise and support to assist the sales team during customer workshops on- & offline - Attend & lead regular customer meetings to keep track of project vision and progress - Successful operation of robots in the field - Onsite trials, demos & deployments including training - Liaise between technical operations and support team to ensure a successful customer journey - Provide technical expertise and support to assist the sales team during customer workshops on- & offline - Attend & lead regular customer meetings to keep track of project vision and progress
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System Analyst - Business Developer
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Mar 2020 - Dec 2022
- Examination of systems - Production of specifications for new or modified systems - Liaising with technical staff to produce new systems - Implementation of new systems / participation in R&D projects - User training and feedback - Contribution to marketing and sales activities - Technical authoring - Examination of systems - Production of specifications for new or modified systems - Liaising with technical staff to produce new systems - Implementation of new systems / participation in R&D projects - User training and feedback - Contribution to marketing and sales activities - Technical authoring
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Mercedes-Benz Hellas
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Greece
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Motor Vehicle Manufacturing
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1 - 100 Employee
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SP Operations Responsible, Koropi Bus Portal
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May 2018 - Dec 2019
- Spare Parts Ordering - Monitoring of Inbound and Outbound - Inventory Management - Depreciation Analysis - Warehouse organization according to ISO standards (9001, 14001) - Coordination of direct Spare Parts sales - Participation in public tenders - Regular visits to Key Customers - Spare Parts Ordering - Monitoring of Inbound and Outbound - Inventory Management - Depreciation Analysis - Warehouse organization according to ISO standards (9001, 14001) - Coordination of direct Spare Parts sales - Participation in public tenders - Regular visits to Key Customers
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SARACAKIS GROUP OF COMPANIES
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Greece
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Retail Motor Vehicles
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100 - 200 Employee
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Technical Training and Technical Support
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Jan 2017 - May 2018
- Conducting technical trainings for the authorized network of Volvo and Renault trucks and buses inGreece- Technical support for Volvo and Renault- Resolving, guiding, monitoring and reporting of technical issues- Managing and coordinating of 24h services for stranded vehicles- Warranty administration
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Customer Service and Technical Support
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Jun 2016 - Jan 2017
- Customer Services for Honda and Mitsubishi passenger cars- Technical Support for Honda Marine and Honda Power Equipment (general purpose engines, generators, tillers, etc.)- Warranty administration for Honda Marine and Honda Power Equipment
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Promevent Greece
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Greece
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Advertising Services
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Sales Consultant
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Sep 2015 - Jun 2016
- Close liaison with Greek automotive companies for the promotion and technical sale of passenger cars and pickup trucks. - Technical sales consultant for Black+Decker in Greece - Close liaison with Greek automotive companies for the promotion and technical sale of passenger cars and pickup trucks. - Technical sales consultant for Black+Decker in Greece
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Hellenic Army
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Government Administration
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700 & Above Employee
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Military Service
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Nov 2014 - Jul 2015
Fulfillment of my national, obligatory military service as a rifleman and personal driver of a major General Fulfillment of my national, obligatory military service as a rifleman and personal driver of a major General
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Hellenic Football Federation Official
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Greece
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Spectator Sports
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1 - 100 Employee
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Referee
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Mar 2011 - Sep 2012
Presiding over 4th class national football games as referee and assistant referee. Presiding over 4th class national football games as referee and assistant referee.
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Education
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2009 - 2014
National Technical University of Athens
Engineer’s Degree, Mechanical Engineering specialized in Aircrafts and Motor Vehicles
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