Experience

Marina Stores
• Greece
• Retail
• 1 - 100 Employee
• Regional Retail Manager

  • Mar 2021 - Present

BARISTAS Coffeine Goods And More
• Owner

  • Sep 2020 - Present


Media Markt Hellas

• Greece
• Retail
• 100 - 200 Employee

• Store Director

  • Apr 2016 - Feb 2020

  In this role, I developed and implemented the retail strategy for four of the largest stores in the company, two of which were flagship stores. Among my most significant achievements:•Doubled customer service ratings for all four stores•Improved profitability of all four stores by 22%•Increased customer NPS by 15 points •Decreased personnel costs by 10%•Redesigned the B2B departments of all four stores

• Product Manager

  • Oct 2014 - Dec 2016

  Within these two years, Media Markt's market share in the photo industry grew from 9% to 19% while at the same time we became leaders in the HiFi segment with a market share of nearly 40%.

• Sales Manager

  • Sep 2009 - Oct 2014

  Working as a sales manager at the largest turnover store in the company, we achieved the highest net annual turnover €33,000,000 in the history of the company.

• Store Administrator

  • Oct 2006 - Sep 2009

  This particular position at the time was a big challenge for me. It marked the launch of the company in Greece. I set up all processes from scratch and created a detailed operating system based on efficiency and accuracy, fully adapted to the needs of the Greek subsidiary.

• Head Cashier

  • Sep 2005 - Oct 2006

  The beginning of my career at Media Markt coincided with the company's launch in the Greek market. This, in fact, was one of the strongest moments of my career. During the first three days, we served over 30,000 customers with a turnover of €1,500,000.



Carrefour

• France
• Retail
• 700 & Above Employee

• Head Cashier

  • Jul 2000 - Sep 2005

  I was hired as a member of the expansion team and was faced with the challenge of organizing, implementing and opening new stores throughout Greece. I was hired as a member of the expansion team and was faced with the challenge of organizing, implementing and opening new stores throughout Greece.