Experience

Φυσικό Αέριο Ελληνική Εταιρεία Ενέργειας

• Greece
• Oil and Gas
• 1 - 100 Employee

• • Sep 2021 - Present

  Serve as the main point of contact in all matters related to client concerns and needsBuild and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewalsWork with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being metDevelop a thorough understanding of our products and service offerings to better upsell and cross-sell to clientsHandle inquiries and requests from customers and address their needsStay on top of accounts, making sure they receive services that are within their budget and meet their needsMeet regularly with other team members to discuss progress and find new ways to improve businessGenerate progress reports for clients and senior leaders within the organizationIdentify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Show less

• • Sep 2019 - Aug 2021

   To recruit, lead and train the telesales team to ensure that it delivers on sales targets. To keep up-to-date with and ensure compliance with legal requirements. To develop telesales strategy and processes to maximise success. To provide targeted campaigns to telesales agents. To sell Forum products by phone To support the Managing Director and Assistant Managing Director to deliver company targetsoverall.



CKAN LTD

• United Kingdom
• Consumer Services

• Head of Systems Control Audit

  • Jan 2017 - Jun 2019

  Design internal control framework within the organization (Medair). Identify and document the key controls within each key processes of major functions / stream (e.g., program, finance, logistics, engagement, etc.,) to ensure the risk / negative exposures can be properly controlled. Evaluate on a periodic basis the effectiveness of the key controls via testing or other methods. Provide observation and recommendation to various control owners for improving the control, and follow up within reasonable timeframe. Provide informative report to ELT on areas where key controls should be implemented or updated with significant impact (positive or negative) to the organization. Co-ordinate with functional teams for necessary training to the staff for the purpose of improving control adherence. Show less



Accounting Solutions S.A.

• Mexico
• IT Services and IT Consulting
• 1 - 100 Employee

• Assistant Manager

  • Jan 2010 - Nov 2016

  - Prepare budget forecasts - Publish financial statements - Handle monthly, quarterly and annual closings - Reconcile accounts payable and receivable - Compute taxes and prepare tax returns - Manage balance sheets and profit/loss statements - Report on the company’s financial health and liquidity - Audit financial transactions and documents - Comply with financial policies and regulations - Identify legal tax savings and recommend ways to improve profits - Advise management about the impact of tax liabilities and corporate strategies or new tax laws Show less



Germanos

• Greece
• Retail
• 500 - 600 Employee

• Retail District Manager

  • Apr 2005 - Jan 2010

  Part of my responsibilities as Retail District Manager - Monitoring the performance of the sales team and motivating members to meet or exceed sales targets - Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction - Foster a Client centric mindset by developing and maintaining solid Client relationships - Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty - Train, mentor, motivate and offer constructive feedback to the team - Support team members (e.g., leading by example or coaching) to ensure a great guest experience - Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth - Ensure a hazard-free, safe and healthy working environment in compliance with regulations - Ensure the team is always informed about product, policies and procedures Show less



Vamvakas Accounting Solutions S.A.

• CEO

  • Sep 1994 - Feb 2005

  Part of my responsibilities in the family run Accounting Office: - Manage accounting transactions - Prepare budget forecasts - Publish financial statements - Handle monthly, quarterly and annual closings - Reconcile accounts payable and receivable - Compute taxes and prepare tax returns - Manage balance sheets and profit/loss statements - Report on the company’s financial health and liquidity - Audit financial transactions and documents - Comply with financial policies and regulations - Identify legal tax savings and recommend ways to improve profits - Advise management about the impact of tax liabilities and corporate strategies or new tax laws Show less