QA Engineer

• Mar 2023 - Present

- Simultaneous manual and automation testing of 2 web and 2 mobile applications designed for private postal services - Testing of sets of APIs on Postman - Writing comprehensive documentation and User Guides for the applications - Conducting automation testing activities in Cypress - writing, organizing, and executing tests - Created 150+ bug tickets in Jira and improved the overall quality of the product - Organizing tickets in Jira and assigning them to developers - Composing testing reports and communicating critical issues with the team - Providing feedback, comments, and recommendations for further improvements Show less

QA Engineer

• Mar 2022 - Feb 2023

- Manual front-end and back-end testing of eCommerce websites built in React/PHP/Magento - Reporting, tracking, and managing 400+ bug tickets in Jira/Notion/Teamwork for the software development team - Performing quality assurance and quality control in multiple development environments - Creating site user manuals with step-by-step guidance for users and clients - Conducting different types of testing such as smoke, black-box, white-box, experience-based, exploratory testing, as well as front-end testing of Figma designs - Writing test cases, test scenarios, and test suites and performing test runs in TestLodge - Performing cross-device and cross-browser testing in BrowserStack Show less

QA Tester and Trainer

• Nov 2021 - Feb 2022

- Manual testing of HRMIS (Human Resources Management Information System) for the public administration in North Macedonia provided by the Ministry of Information Society and Administration - Reporting bugs and errors to development teams - Executing test cases and analyzing the results - Conducting training sessions for day-to-day usage of the system and transferring know-how to public officers in institutions across the country - Manual testing of HRMIS (Human Resources Management Information System) for the public administration in North Macedonia provided by the Ministry of Information Society and Administration - Reporting bugs and errors to development teams - Executing test cases and analyzing the results - Conducting training sessions for day-to-day usage of the system and transferring know-how to public officers in institutions across the country

Marketing Automation Specialist

• May 2021 - Oct 2021

- Managing up to 10 simultaneous client campaigns in internal business systems (in-house CRM) - Generating leads for clients through cold email outreach strategies - Developing the email campaign strategy and tactics to deliver persuasive messages - Owning the end-to-end process for all email campaigns including campaign builds, segmentation, documentation, and post-campaign reporting - Collaborating with key stakeholders to identify key gaps in current processes and systems, and optimize workflows for productivity Show less

Electrical Engineer and Data Analyst

• Jun 2020 - May 2021

- Served as an integral member of the department for Metering and Meter Data Management- Assisting in managing a group of 200 readers of power meters in 19 Customer Energy Centers (CECs) of the Distribution System Operator for electricity in the country- Creating and running various reports and analyses, and contributing to further optimization of the meter reading process in the company- Daily management, validation, and QA of meter data for consumed power by customers on a national level and preparing data batches for invoicing procedures in internal business systems- Collaborating with other departments within the company, especially IT, Billing, Operations, and Meter Laboratory Show less

Electrical Engineer and Maintenance Specialist

• Jan 2020 - Jun 2020

- Contributing to streamlining and improving processes and workflows in the Operations department- Assisting in managing a group of 14 electrical fitters and their daily tasks for maintenance of the power grid in a local region of 3 towns and nearby villages- Preparing and executing 5+ maintenance projects for power facilities with respective analyses, technical designs, calculations, and specifications for components/costs as well as onsite inspection and QA/QC of construction works- Taking an active role in planning an Investment Programme comprising 5 capital projects for the local power grid with comprehensive techno-economic analyses and designs- Communicating with customers, processing queries, executing and archiving miscellaneous correspondences Show less

Electrical Engineer and Specialist for New Customer Connections

• Jun 2019 - Dec 2019

- Being a proactive member of the Operations department in the company- Planning, designing, implementing, QA/QC, and commissioning 40+ projects for new customer connections to the power grid with respective calculations, specifications, and designs- Closely cooperating with an internal group of 10 electrical fitters and an external contracting company for the realization and construction of the projects for new connections to the grid- Communicating and negotiating with customers daily, managing the process for new connections in internal business systems, and carrying out necessary administrative works Show less

Energy and Climate Change Researcher

• Mar 2019 - Jun 2019

- Preparing the Third Biennial Update Report on Climate Change of the Republic of North Macedonia towards the UNFCCC - Developing a Greenhouse Gasses (GHG) Inventory for the Energy sector in 2015-2017 - Preparing the Third Biennial Update Report on Climate Change of the Republic of North Macedonia towards the UNFCCC - Developing a Greenhouse Gasses (GHG) Inventory for the Energy sector in 2015-2017

Renewable Energies and Climate Change Consultant

• Apr 2016 - Jun 2019

General tasks: - Active participation and contribution in SDEWES-Skopje think-thank activities and engaging in connecting with the scientific community, decision-makers, and industry - Communication with key stakeholders in the area of sustainable development of energy, water, and environment systems; encouraging their involvement in SDEWES-Skopje research activities and SDEWES conferences - Researching by collecting and processing data on sustainable energy - renewable energy sources and energy efficiency potentials, technologies, market analysis, and business models, national strategy and legislation framework analyses, implementation plans, future trends. - Executing SDEWES-Skopje promotional and dissemination activities Project-specific tasks: - Implementing the projects BioVill, CoolHeating, and BE-Rural within the EU's Research and Innovation Programme - Horizon 2020 - Developing concepts, technical solutions, and business models for small renewable and sustainable systems for heating and cooling in communities and settlements up to the investment stage - Applying soft measures such as awareness-raising, capacity building, communication, and dissemination activities on renewable energy sources at 50+ different events such as meetings, study tours, info-days, info points, working groups, workshops, seminars, training sessions, and conferences in Germany, Austria, Denmark, and South-East European countries - Engaging with municipalities, authorities, and politicians as key actors for creating an enabling environment for sustainable development and sharing knowledge of European best practice examples - Organizing, presenting, and translating at an International Conference on Renewable Energies in Brussels for 100+ participants including several Members of the EU Parliament - Writing Project Reports (Deliverables) on completed Tasks and Work Packages for the European Commission Show less

Young Researcher

• Nov 2016 - Oct 2017

- Preparing the Second Biennial Update Report on Climate Change of the Republic of North Macedonia towards the UNFCCC - Developing a GHG Inventory for Energy and Waste sectors in the country for the period 2012-2014 and compiling a National Inventory Report with respective database - Proposing climate change mitigation measures for North Macedonia based on executed cost-benefit and co-benefit analyses of the national and local framework conditions - Preparing the Second Biennial Update Report on Climate Change of the Republic of North Macedonia towards the UNFCCC - Developing a GHG Inventory for Energy and Waste sectors in the country for the period 2012-2014 and compiling a National Inventory Report with respective database - Proposing climate change mitigation measures for North Macedonia based on executed cost-benefit and co-benefit analyses of the national and local framework conditions

Crew Member

• Jul 2015 - Sep 2015

Crew Member

• Jun 2015 - Sep 2015

Intern

• Jul 2014 - Jul 2014

Intern

• Jul 2013 - Jul 2013