Experience

BJS Home Delivery

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Routing Specialist

  • Nov 2018 - Present

  Route designing, Researches and analyzes maps, routes, route metrics and data. Scheduling of routes to ensure safe, efficient, and economical transportation services using an automated routing software system. Prepares, updates and maintains technical documentation. Establish work priorities and ensure procedures are followed and deadlines are met. Assemble data and prepare periodic and special reports, manuals and correspondence. Oversee and co-ordinate office administrative procedures. Show less



KILBIRNIE TRAVELS

• Wellington & Wairarapa, New Zealand

• Consultant

  • Sep 2017 - Feb 2018

  • Reserving tickets. • Increase in sale for every week with a growth of 20%. • Managing a small team of 4 people. • Time management. • Handling complaints. • Keeping data of customers. • Reserving tickets. • Increase in sale for every week with a growth of 20%. • Managing a small team of 4 people. • Time management. • Handling complaints. • Keeping data of customers.



Travel Links - New Zealand

• Auckland, New Zealand

• Traveling consultant/adviser

  • Mar 2017 - Aug 2017

  • Reserving tickets. • Increase in sale for every week with a growth of 15%. • Achieving weekly targets. • Arrange meeting’s for customers who are working and have less time in their busy schedule. • Solving customer’s problem with airline over phone. • Keeping record of existing and new customer. • Pricing. • Reserving tickets. • Increase in sale for every week with a growth of 15%. • Achieving weekly targets. • Arrange meeting’s for customers who are working and have less time in their busy schedule. • Solving customer’s problem with airline over phone. • Keeping record of existing and new customer. • Pricing.



Fliway Group

• New Zealand
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Office Support

  • Mar 2016 - Feb 2017

  • Data entry. • Organizing paperwork. • Handle delivery queries with driver. • Prepare and mail out invoices daily. • Arranging delivery run sheet • Managing drivers daily delivery sheet according to cities/areas • Data entry. • Organizing paperwork. • Handle delivery queries with driver. • Prepare and mail out invoices daily. • Arranging delivery run sheet • Managing drivers daily delivery sheet according to cities/areas



Z Energy NZ

• New Zealand
• Oil and Gas
• 700 & Above Employee

• Customer Service Representative

  • Nov 2012 - Jan 2016

  Enjoyed working as a CSR and helped me to improve my skills. Within a short period I became a key member of the customer service team by receiving hundreds of WOW cards. I am thankful to the team members who helped me to achieve the goals and target and it was a team activity. •Receives and processes customer orders and queries •Identifies and resolves customer queries •Build business relationships internally and externally through service responsiveness, and applying customer and product knowledge Show less