Varun Katiyar
Product Manager - 1 (Skipped APM 2) at LEAD School- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
Credentials
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Foundations of User Experience (UX) Design
GoogleJul, 2021- Oct, 2024
Experience
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LEAD School
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India
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Education Administration Programs
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700 & Above Employee
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Product Manager - 1 (Skipped APM 2)
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Aug 2022 - Present
Product Owner of ALTUS - LEAD's alternated B2B brand targeting premium customer segments in the market.((Month 12- Month 18))• Developed a solution to reduce data-entry effort of school teachers by 97% . This was a major pain-point and one of the top 3 issues leading to customer churn.• Led the end to end development of a 0-1 product that uses AI to pro- vide customized teaching plans based on student scores.• Currently Leading the effort to create a more efficient process for reducing customer support ticket volume which currently stands at 10,000 per month from visible capturing of issues to implementing better seg- mentation strategies, and creating action plans to address them.My Day to Day Involves- Conducting Market Research, Sales and User Interviews and worked on product conceptualisation, requirement gathering, product notes, PRDs, User stories- Conducting cross-product and cross-vertical team grooming and alignment calls- Creating product roadmaps, did release Planning and project Management- Post launch sanity, UATs, Setting up SOPs, conducted RCAs- Fixing things, filling gaps, preventing points of failures
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Associate Product Manager - 1
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Aug 2021 - Jul 2022
Product Owner of "ALTUS" - LEAD's alternated B2B brand for high paying customer segment, building this in a zero to one journey. (Month 0 - Month 7)• Co-Owned the 0 to 1 Journey of ALTUS (LEAD’s Premium Brand) built for breaking into higher paying customer segment which brought in 125+ Schools and 63,000 students in year 1 sales which accounted for 10% of the Org’s revenue.• Conceptualised, Built and Shipped a value-proposition consisting of 5 new product offerings with dependencies across 5 applications (3 consumer facing and 2 internal) in collaboration with multiple teams(>7) and several stakeholders across product, engineering, curriculum.• Conducted Market Research, Sales and User Interviews and worked on product conceptualisation, requirement gathering, product notes, PRDs, User stories• Conducted cross-product and cross-vertical team grooming and alignment calls• Created product roadmaps, did release Planning and project Management• Post launch sanity, UATs, Setting up SOPs, conducted RCAs(Month 7 - Month 12)• Led the charge of an assessment creation platform reducing creation time by 85%. I identified and resolved critical gaps in the system’s logic, making it more robust and versatile(Month 10 - Month 12)Worked on Value Proposition of Altus 2.0• Conducted Market Research, Competitor analysis, Sales and User Interviews and Feedbacks. • Worked on product conceptualisation, requirements gathering, product notes
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Shinaizel
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India
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HVAC and Refrigeration Equipment Manufacturing
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Founder
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Jun 2019 - Jul 2021
• Launched the startup with the aim to provide cooling comfort outside of buildings in the form of cooling jackets with inbuilt cooling system. • Successfully secured a startup grant, providing access to funding of up to 4.5 lakhs • Solved 4 major pain points of the existing products, cost, weight, cooling time, safety, ease of re-filling. • We developed an MVP that provided 6 times higher cooling time than any other competitor’s product on the market • We made the strategic decision to temporarily pause our venture during Covid in the MVP process to build a product+process solution in future.
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Edufeat
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India
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E-Learning Providers
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1 - 100 Employee
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SME - Chemical Engg
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May 2020 - Jun 2020
Worked as an SME for Chemical Engineering with expertise in Heat and Mass Transfer. Worked on literature reviews, building excel tools, and solving textbook problems. Worked as an SME for Chemical Engineering with expertise in Heat and Mass Transfer. Worked on literature reviews, building excel tools, and solving textbook problems.
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Indian Institute of Technology, Ropar
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India
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Higher Education
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700 & Above Employee
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Product Development Intern
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May 2019 - Jun 2019
1) Pitched the idea of a novel body cooling jacket technology to upper management at IIT Ropar and secured funding to create a prototype 2) Conducted user studies and competitor analysis to find user pain points, product shortcomings, and market gaps. 3) Worked on multiple iterations of the prototypes and created test rigs to collect experimental data using Arduino and IOT sensors 1) Pitched the idea of a novel body cooling jacket technology to upper management at IIT Ropar and secured funding to create a prototype 2) Conducted user studies and competitor analysis to find user pain points, product shortcomings, and market gaps. 3) Worked on multiple iterations of the prototypes and created test rigs to collect experimental data using Arduino and IOT sensors
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Indian Institute of Technology, Ropar
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India
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Higher Education
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700 & Above Employee
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Research Intern
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May 2018 - Jun 2018
Performed Research and literature review on Electric Vehicles Market and Lithium-Ion Battery Technology. Built an Excel Tool for comparing different battery recycling methods to measure their cost and efficiencies and extrapolated the results to create future forecasts. Performed Research and literature review on Electric Vehicles Market and Lithium-Ion Battery Technology. Built an Excel Tool for comparing different battery recycling methods to measure their cost and efficiencies and extrapolated the results to create future forecasts.
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Editor
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Oct 2017 - Feb 2018
Worked as content writer for student Newsletter at IIT Ropar Worked as content writer for student Newsletter at IIT Ropar
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Education
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2017 - 2021
Indian Institute of Technology, Ropar
Bachelor of Technology - BTech, Chemical Engineering -
2002 - 2017
Mahatma Hansraj Modern School, Jhansi
Science and Mathematics, 10th standard-10/10 C.G.P.A , 12th standard-91%
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