Experience

PVAR SERVICES

• India
• Staffing and Recruiting
• 1 - 100 Employee

• Co-Founder

  • Feb 2019 - Present

  Gurgaon, India PVAR Services was started with the idea to simplify the hiring process with employee background verification services for companies (From seed to IPO) we place impactful hires at top venture-backed companies.



AltF Coworking

• India
• Real Estate
• 1 - 100 Employee

• Operation Manager

  • May 2018 - Feb 2019

  Gurgaon, India



CITYFURNISH

• India
• Technology, Information and Internet
• 100 - 200 Employee

• Operation Executive

  • Jan 2017 - Apr 2018

  Gurgaon, India • Order Processing, Order Management, Order Fulfillment & Forward-Reverse Logistics & Support Services (like repair, replacement), Account Management, Retention. • Assuring timely delivery, pickup, and repair service through clever area mapping and resource allocation. • Lead, manage and analyze the Support & Supply Chain Operations end to end. • Doing Invoice auditing, going through 30+ invoices every day. Checking for any revenue leakage and correcting them. Doing there root cause… Show more • Order Processing, Order Management, Order Fulfillment & Forward-Reverse Logistics & Support Services (like repair, replacement), Account Management, Retention. • Assuring timely delivery, pickup, and repair service through clever area mapping and resource allocation. • Lead, manage and analyze the Support & Supply Chain Operations end to end. • Doing Invoice auditing, going through 30+ invoices every day. Checking for any revenue leakage and correcting them. Doing there root cause analysis. • Doing Logistics analysis to bring in efficiency and remove bottlenecks through process improvement. • Analysis of existing barriers/constraints in the process and fix them to improve quality of services. • Resolve operations related issues escalated by customers and ensure process improvement to remove escalations permanently. • Worked on CRM- Zoho projects , Zoho people, Hubspot CRM. • Creating Payment links using gateaway i.e. Razorpay and Citrus. Show less



Rentickle

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Operations Intern

  • Jun 2016 - Jul 2016

  Gurgaon, India • Online lead management, Follow up assigned orders to ensure that customer receives quality products within the desired time frame. • Coordinate with Warehouse and Procurement team for stock availability and quality assurance and timely delivery of products. • Working with Logistics-Forward for smooth and timely delivery. • Focus on customer retention through offers, assuring quality, and coordinating with reverse and forward logistics to minimize replacement or re-order time… Show more • Online lead management, Follow up assigned orders to ensure that customer receives quality products within the desired time frame. • Coordinate with Warehouse and Procurement team for stock availability and quality assurance and timely delivery of products. • Working with Logistics-Forward for smooth and timely delivery. • Focus on customer retention through offers, assuring quality, and coordinating with reverse and forward logistics to minimize replacement or re-order time. • Analyzing and understanding customers' requirement for the product and brand and meeting it with the value of the product delivered. • Focusing on customer retention and minimizing cancellation. • Optimization of leads through timely addressing the customers, Follow-ups, creating a brand image and trust among customers, and focusing on retention. Show less



Spencer's Retail

• India
• Retail
• 700 & Above Employee

• Corporate Sales Intern

  • Oct 2015 - Nov 2015

  Lucknow • To generate leads through networking, referrals, company lead generation and cold calling. • Identifying prospective Clients, Fixing up an appointment, explaining them about gifting products & negotiating for the contract. • Increasing sales and profitability. • Daily and weekly reporting to Sales Officer. • Ensuring compliance with company's best practices including "customer demand forecast" "winning every key account" "competitor's strategy" etc. • Regular follow ups with… Show more • To generate leads through networking, referrals, company lead generation and cold calling. • Identifying prospective Clients, Fixing up an appointment, explaining them about gifting products & negotiating for the contract. • Increasing sales and profitability. • Daily and weekly reporting to Sales Officer. • Ensuring compliance with company's best practices including "customer demand forecast" "winning every key account" "competitor's strategy" etc. • Regular follow ups with prospective clients. • Adding more and more clients with the organization Show less