Experience

OneSmile Aligners

• Indonesia
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Support Coordinator

  • Oct 2023 - Present

  • Coordinating the sales team by managing schedules• Filing important documents and communicating relevant information• Ensuring the adequacy of sales-related equipment or material• Responding to complaints from customers• Support after-sales when requested

• Telesales Specialist

  • Oct 2022 - Oct 2023

  • Looking for new leads• Join event or booth • Do after sales for customer maintenance• Work with Monthly target• Support finance to get payment and invoice from customer • Do Assist Dentist set a schedules for customer • Hands on experience with CRM system (zendesk) and softphone (telethone)



ShopKey

• Nepal
• Consumer Services
• 1 - 100 Employee

• Inside Sales & Marketing Support

  • Dec 2021 - Sep 2022

  • Support sales to organize data • Checking sales document to update report • Support sales to get a new leads • Support data and document for sales • Support sales to organize data • Checking sales document to update report • Support sales to get a new leads • Support data and document for sales



Grab

• Entertainment
• 1 - 100 Employee

• Merchant Support Operations

  • Feb 2019 - Nov 2021

  • Maintenance Merchant complaint • Managing Merchant Invoice to finance • Merchant Financial Tracking • Checking Fictive Order • Register new merchant to join Grab • Experience with CRM system (Zendesk) • Maintenance Merchant complaint • Managing Merchant Invoice to finance • Merchant Financial Tracking • Checking Fictive Order • Register new merchant to join Grab • Experience with CRM system (Zendesk)