SA State Manager

• May 2017 - Present

Innovators of custom sportswear, Valour Sport designs, manufactures and supplies directly to many of Australia’s elite colleges, state sporting clubs and national organisations. Leaders in delivering premium quality product and superior customer service, ensures stable business growth and a strong domestic brand presence. Areas of Responsibility• Assessment of client needs• Customer service and solution • Development of customer retention mechanisms• Sales management • Sales planning and forecasting • Brand promotion and growth• Strategic planning, product selection and buying• P&L accountability • Marketing, brand positioning and customer loyaltyKey Achievements• Sales growth averaging 25% per annum• Progressed sales from passive consumer/supplier relationships to engaged consumers with increased sales• Garnered new business growth that far exceeded company expectation including two school sportswear re-designs – the key industry objective

State Manager

• May 2017 - Present

Uniform Sales Manager

• May 2016 - Apr 2017

Retail Business Owner/Manager

• Dec 2004 - Mar 2016

A retail business started and managed in my spare time, progressed into a bricks & mortar retail store and then followed into an online forum. Areas of Responsibility • Sales and marketing • Sales planning and forecasting • P&L accountability • Sourcing and procurement • Retail strategy and planning Key Achievements • Nominated for Randwick Business Excellence Awards - Customer Service • Sales growth averaging 30% per annum • Successful establishment of in-house brand

Retail Store Manager

• Jul 2006 - Oct 2009

Areas of Responsibility • Sales planning and forecasting • Sales management and customer service • Stock control, stocktake and sales reporting • Merchandising and signage • Staff training and development Areas of Responsibility • Sales planning and forecasting • Sales management and customer service • Stock control, stocktake and sales reporting • Merchandising and signage • Staff training and development

Temporary Administrator

• Jun 2003 - May 2006

Various business support roles (Executive Assistant, Sales Admin, Office Management) Various business support roles (Executive Assistant, Sales Admin, Office Management)

PA to the General Manager / VM Manager

• Nov 1998 - May 2003