Career Services Student Ambassador

• Sep 2023 - Present

CCSBO Commissioner of Alumni Relations

• Feb 2023 - Present

- Develop game night event to engage current students and alumni. - Reach out to propsective alumni and create/advertisment for spotlight events monthly. - Co-hosted the Bright Stars Award Ceremony and wrote the script and developed the program flow.

Customer Support Specialist

• Aug 2020 - Present

-Provide great customer service, anticipate needs, offer solutions and use product knowledge to build relationships and optimize sales. -Investigate, process, and document returns and customer concerns, communicating with other teams to answer questions as necessary. -Obtains management involvement in escalated customer issues if necessary in order to satisfactorily resolve the customer’s concern. -Provide great customer service, anticipate needs, offer solutions and use product knowledge to build relationships and optimize sales. -Investigate, process, and document returns and customer concerns, communicating with other teams to answer questions as necessary. -Obtains management involvement in escalated customer issues if necessary in order to satisfactorily resolve the customer’s concern.

Property Manager

• Jan 2017 - Present

-Oversee tenant move-ins and move-outs. Conduct walk-through inspections upon move-in/move-out and complete required checklist. -Check the surrounding of the property and report any damages for repair. -Investigate and timely resolve tenant complaints and issues. -Coordinate property maintenance and repairs with maintenance/repair vendors dispatched to the property by USRF. -Oversee tenant move-ins and move-outs. Conduct walk-through inspections upon move-in/move-out and complete required checklist. -Check the surrounding of the property and report any damages for repair. -Investigate and timely resolve tenant complaints and issues. -Coordinate property maintenance and repairs with maintenance/repair vendors dispatched to the property by USRF.

Shift Supervisor

• Jul 2006 - Nov 2021

Visual Merchandising/Order Processor

• May 2014 - Sep 2016