Experience

SEVENROOMS

• United States
• Hospitality
• 200 - 300 Employee

• Technical Specialist

  • Oct 2021 - Present

  New York, New York, United States



DoorDash

• United States
• Software Development
• 700 & Above Employee

• Merchant Experience Partner - Panera

  • Mar 2021 - Oct 2021

  Phoenix, Arizona, United States Maintaining day-to-day contact with all Panera partners to ensure efficient rollouts of all onboarded stores and current stores on the platform. Including but not limited to menu rollouts, photo updates, payment/invoicing issues, and reporting. Worked on any special projects or escalated issues brought forth by Account Owners. Helped develop new hires by assisting in shadowing and reverse shadowing.

• Payment Specialist

  • Sep 2020 - Mar 2021

  Tempe, Arizona, United States Coordinating with Business Intelligence in order to create payment JIRA’s and ensure a streamlined process for the merchant payment experience Creating standard operating procedures for the payments team in order to streamline business processes. Hosted multiple lectures on business procedures.

• Merchant Operations

  • Sep 2019 - Sep 2020

  Phoenix, Arizona Area Supported every tier of the company in process issues. Streamlined new processes for different departments, including but not limited to tier-one operation, tier-three operations, merchant services team, and the merchant payments team. Held pier-to-pier review classes and built standard operating procedures on the multiple systems used.



Electric Hawk Records

• Managing Director

  • Mar 2019 - Mar 2020

  Greater Chicago Area/Remote Responsibilities: Oversee an operation of 16+ team members and delegate tasks each day/night.



Spotify

• Sweden
• Musicians
• 700 & Above Employee

• Social Media Strategist

  • Apr 2018 - Mar 2019

  Phoenix, Arizona Area Designing social media strategies to achieve marketing targets Managing, creating and publishing original, high quality content on social platforms Administering all company social media accounts to ensure up-to-date content



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Vacation Planner

  • Jan 2015 - Jul 2017

  Orlando, Florida Area Team Lead for the Walt Disney World Disney Program Vacation Planners. Assisted families in creating an immersive experience for the duration of their stay at Walt Disney World. Delegated teams during Parade and Firework set-up.