Vania Harris
Outreach Coordinator at I AM VOICES- Claim this Profile
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Topline Score
Bio
Zachary Campbell
Vania has been such a big help in our squad meeting and breakout rooms. Her knowledge from being a recruiter has given me real insight on what most employers are looking for She is such a delight to speak to and interact with! Works really well with others, and has no problems with taking the lead on projects or discussions. I recommend no employer passes up the opportunity to make Vania part of there team. I promise you wont regret it!
Zachary Campbell
Vania has been such a big help in our squad meeting and breakout rooms. Her knowledge from being a recruiter has given me real insight on what most employers are looking for She is such a delight to speak to and interact with! Works really well with others, and has no problems with taking the lead on projects or discussions. I recommend no employer passes up the opportunity to make Vania part of there team. I promise you wont regret it!
Zachary Campbell
Vania has been such a big help in our squad meeting and breakout rooms. Her knowledge from being a recruiter has given me real insight on what most employers are looking for She is such a delight to speak to and interact with! Works really well with others, and has no problems with taking the lead on projects or discussions. I recommend no employer passes up the opportunity to make Vania part of there team. I promise you wont regret it!
Zachary Campbell
Vania has been such a big help in our squad meeting and breakout rooms. Her knowledge from being a recruiter has given me real insight on what most employers are looking for She is such a delight to speak to and interact with! Works really well with others, and has no problems with taking the lead on projects or discussions. I recommend no employer passes up the opportunity to make Vania part of there team. I promise you wont regret it!
Credentials
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Google IT Support Specialization
CourseraJan, 2023- Sep, 2024 -
IT Security: Defense against the digital dark arts
CourseraJan, 2023- Sep, 2024 -
Operating Systems and You: Becoming a Power User
CourseraJan, 2023- Sep, 2024 -
System Administration and IT Infrastructure Services
CourseraDec, 2022- Sep, 2024 -
The Bits and Bytes of Computer Networking
CourseraDec, 2022- Sep, 2024 -
Technical Support Fundamentals
CourseraNov, 2022- Sep, 2024 -
Insurance Agent (Health, Property, Casualty)
Florida Department of Financial ServicesAug, 2020- Sep, 2024
Experience
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I AM VOICES
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United States
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Individual and Family Services
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1 - 100 Employee
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Outreach Coordinator
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May 2023 - Present
Coordinating and creating community events to support I Am Voices. Bring awareness to I Am Voices through community presentations and events. Support all members of the Programs Team. Present training. Lead and coordinate 2 Outreach walks in the community per month. Coordinating and creating community events to support I Am Voices. Bring awareness to I Am Voices through community presentations and events. Support all members of the Programs Team. Present training. Lead and coordinate 2 Outreach walks in the community per month.
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Frank Recruitment Group
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United Kingdom
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Staffing and Recruiting
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700 & Above Employee
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Delivery Consultant
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Apr 2022 - Jul 2022
-Arranged weekly meetings with companies requiring talent -Oversaw 30-60 candidates by utilizing a CRM system, resulting in top 1% of placements -Developed job descriptions on various job sites to attract qualified candidates -Connected with candidates regarding relevant job opportunities using Boolean searches -Arranged weekly meetings with companies requiring talent -Oversaw 30-60 candidates by utilizing a CRM system, resulting in top 1% of placements -Developed job descriptions on various job sites to attract qualified candidates -Connected with candidates regarding relevant job opportunities using Boolean searches
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Humana
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Brazil
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Professional Training and Coaching
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DMS Licensed Sales Agent
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Aug 2019 - Apr 2022
-Educated members on various plans best suited for needs, scoring in the top 10% for customer reviews -Registered members for medicare, prescription, dental, and vision plans, increasing revenue by 10% -Oversaw 60-100 calls/day, assisting members with account overview in Salesforce -Provided members with alternatives to community programs -Educated members on various plans best suited for needs, scoring in the top 10% for customer reviews -Registered members for medicare, prescription, dental, and vision plans, increasing revenue by 10% -Oversaw 60-100 calls/day, assisting members with account overview in Salesforce -Provided members with alternatives to community programs
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Comcast
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United States
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Telecommunications
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700 & Above Employee
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Technical Support Specialist
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Jul 2015 - Aug 2019
-Managed a volume of 50-100 calls a day regarding technical issues, resulting in a 85% customer return -Resolved billing issues, account corrections and overview -Utilized the EROne ticket system for customer issues related to cable, internet, or phone, to dispatch cable technician to fix problems onsite, increasing customer return by 10% -Presented new products and educated customers on service packages, increased revenue by 10% each quarter -Managed a volume of 50-100 calls a day regarding technical issues, resulting in a 85% customer return -Resolved billing issues, account corrections and overview -Utilized the EROne ticket system for customer issues related to cable, internet, or phone, to dispatch cable technician to fix problems onsite, increasing customer return by 10% -Presented new products and educated customers on service packages, increased revenue by 10% each quarter
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Education
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2022 - 2023
Merit America
Google IT Support Professional, IT Support -
2022 - 2023
International Information System Security- ISC2
Certificate, Cyber Security -
2019 -
Ashford University
Bachelor of Science - BS, Information Technology
Community
