NGO Engagement Manager

• Dec 2019 - Present

Founder

• Jun 2010 - Present

 Employability  Planning and Designing programs for the NGO  Delivery of Trainings on “How to Choose a Career” in Schools  One on One mentoring  counselling  Employability  Planning and Designing programs for the NGO  Delivery of Trainings on “How to Choose a Career” in Schools  One on One mentoring  counselling

Assistant Manager - Projects & Human Resources

• Dec 2017 - Jun 2018

 Coordination of central office with Projects  Coordination with CSR & Project Heads  Project Monitoring & Evaluation  CSR Volunteering  Proposals preparation for CSR’s  Using agile methodology for Projects monitoring & Support  Supporting Projects to achieve their targets  Recruitment and induction of staff as per requirement  Training & Motivation of Employees & Students  Coordination of central office with Projects  Coordination with CSR & Project Heads  Project Monitoring & Evaluation  CSR Volunteering  Proposals preparation for CSR’s  Using agile methodology for Projects monitoring & Support  Supporting Projects to achieve their targets  Recruitment and induction of staff as per requirement  Training & Motivation of Employees & Students

Internship

• Mar 2017 - Jun 2017

 Understanding the practical part of working of an NGO  Learning Project management using MS Project  Understanding the practical part of working of an NGO  Learning Project management using MS Project

All India Invoicing Co-ordinator

• Aug 2014 - Dec 2015

Key Accountabilities • Mainline responsibility for steering Invoicing Operations for India, Sri Lanka and Bangladesh operations • Lead and manage a large multi location team across PAN India to achieve budgeted Organization goals • Be responsible for o Approving work in progress in TEAM for various locations; Reporting of Manual WIP, Resolving in case of project errors in Concert / Team o Coordinating with and driving Invoicers at all locations for timely completion of invoices as per the target o Tracking • Weekly invoices to be raised from the report available in concert • Reports to identify and highlight pending invoices o Reviewing TEAM status update report from Concert and coordinating with Sales and Scheduling Depts. for necessary updations/changes o Coordinating with Global IT Dept. - Resolving software issues pertaining to Invoicing o Generating revenue statements, invoice journals and graphs on performance Vs targets for review meetings o Ensuring financial governance inline with the PAG requirements o Monitoring the on-time and expense entries by employees and following up for effective compliance • Generate various business and other MIS reports for review by Management Show less

Social Auditor

• Jul 2011 - Dec 2015

Social Auditor – Sustainability & Business Excellence Dept. 2012 – 2015 • Scope of work includes o Verification of social related aspects related to factory compliance as per Country Law & Client's Code of Conduct. o Verification of documents related to Working hours, Remuneration, Social benefits, Non - Discrimination, Remediation of Child labour, Disciplinary Practices etc. o Conducting Employee Interviews to validate the documented process and records o Reporting results of social Compliance audits to clients • Primary responsibility for performing various social audits including o Assessments based on ABB protocol on ABB Suppliers o SMETA assessments o URSA assessments o Ethical Tea Plantation assessments (ETP) at Colombo o BSCI Assessments o Gender Specialist for SA 8000 audits • Data Validation Assessment for Women Empowerment • Experience in sectors like Food, Plantation, General sector, Manufacturing industries, Pharmaceuticals etc., Key Highlights • Participated in Business Risk and Opportunity Assessment facilitation workshops for a multiple Client Organizations • Completed ISO 9001: 2008 Lead Auditors Course & ISO 9001: 2015 Auditor Transition Training Course and participated as an Observer for a Quality Management system audit • Self study on Risk Management Standards and learnt ERM (DNV’s Enterprise Wide Risk Management tool); • Prepared PPT and conducted training on various modules of ERM tool Show less

Senior Administrator - Sustainability & Business Excellence

• Apr 2008 - Dec 2014

Joined as Administrator in 2007 and Promoted to Senior Administrator – Sustainability & Business Excellence Department • Responsible for coordinating with assessors of Dept. across all locations in India & Sri Lanka • Be responsible for o Scheduling of available assessors for assessments in Production package – Concert o Accounting, Invoicing (TEAM Accounts Package), Accounts Receivables, TDS Returns etc. o Following up for customer satisfaction forms & quote entries o Creating quote templates for new services, outbound calls etc. o Database management of the related files for the Dept. o Organizing trainings & internal meetings for Pan India locations • Generate various MIS reports (data and graphs for Annual SBE Meets) for review by Senior Managers Show less

Secretary

• Jun 2004 - Mar 2008

Secretarial functions • Drafting, mailing, Filing, correspondence, MIS Reports, etc. • Interacting with Foreign counterparts Accounts • Handled Accounts – Cheques, Cash, Timesheets, Expenses, Invoicing • Outstanding Accounts Realization & TDS Certificates. • Budget Preparation & Revenue Planning • Co-ordination with Mumbai Hub related to accounts & HR. Administration • General Administration -Purchases, Supervising housekeeping, logistics • Purchases & Admin. towards renovation of new office premises IT • IT Co-ordinator for location & co-ordination with IT Hub, Mumbai • Learnt new software Concert - Customer & Production Processes along with the team integration and imparted Concert training to all colleagues in location. Customer Service • Customer Co-ordination • Scheduling activities like fixing the audits as per client EA Code requirement, travel arrangements, checking auditor competencies, Approval of proposals with TR Team, Uploading of reports etc., Sales & Training • Making quotations in Concert, customer calls , negotiations, follow up, checking the Purchase order etc. • Admin. of Training Activities like marketing calls for participants, arranging - Tutors, Hotels, Travel , Training Material, printing certificates for participants etc Human Resources • Job Postings in Naukri & Monster, Scanning resumes and Initial interviews for support staff. • International Travel booking and VISA Processing • Event Management (Internal): Conducting of National level Trainings like Induction for new-joinees, Calibration meet for Inspection, "We in DNV", Train the Trainers, Food Calibration program, etc. • Event Management (External): CEO’s meet Brochures preparation, mailers, invitations to clients, Hotel Arrangements etc. • Arranging for official family Get-together annually. • Giving induction to new recruits (Partner related) in the location. • Devised & Conduct online training on packages like Production (Concert), Invoicing (Team) etc. Show less

Manager - Accounts

• Jul 2002 - May 2004

• In charge of Treasury • Fund Planning & Budget • Customer Co-ordination • General Accounts • Interaction with Vendors • MIS for the Managing Director • In charge of Treasury • Fund Planning & Budget • Customer Co-ordination • General Accounts • Interaction with Vendors • MIS for the Managing Director

Office Manager - India Operations

• Jan 2001 - Jun 2002

An American company, whose major thrust was in staffing resource and information technology service provider. Responsibilities • Establishing of the Bangalore office, purchases etc, • General Accounts handling • General administration of the office • Interacting with Chartered Accountants • Interacting with US office regarding salaries for the staff, administration etc. An American company, whose major thrust was in staffing resource and information technology service provider. Responsibilities • Establishing of the Bangalore office, purchases etc, • General Accounts handling • General administration of the office • Interacting with Chartered Accountants • Interacting with US office regarding salaries for the staff, administration etc.

Customer Service Executive

• Feb 1999 - Dec 2000

(Earlier Called Gati Corporation Limited) Gati Limited is India s pioneer in Express Distribution and Supply Chain Solutions Responsibilities: • Attending customers calls regarding Enquiries and delivery status • MIS Reports of Major Customers • Accounts Handling & Stock checking when necessary in the branch • Attending Customer’s concerns through a package called Customer Complaint Management System (CCMS) • Handled a Major account Eureka Forbes exclusively. • Attended an Interactive Training on Customer handling. • Establishing new offices at Electronics City & Madivala on purchases, liasoning with construction contractor, purchases of office infrastructure, renovation of office premises, etc. Show less

Co-ordinator

• Mar 1998 - Jan 1999

• General Maintenance of Accounts & Books • Office Maintenance • Handled 5 Customer service Executives - Planning of shifts for Executives • Handled 5 Sales representatives & their MIS • Maintaining Inventory of Pagers • Co-ordination with Head office at Bangalore for stock, Accounts, salaries etc., • General Maintenance of Accounts & Books • Office Maintenance • Handled 5 Customer service Executives - Planning of shifts for Executives • Handled 5 Sales representatives & their MIS • Maintaining Inventory of Pagers • Co-ordination with Head office at Bangalore for stock, Accounts, salaries etc.,

Paging Service Officer

• Jun 1996 - Nov 1997

• Attending Customer’s calls through Automatic Call Distributor (ACD) • Attended training sessions for Personality Development like Communication Skills, Customer Satisfaction etc., • Attending Customer’s calls through Automatic Call Distributor (ACD) • Attended training sessions for Personality Development like Communication Skills, Customer Satisfaction etc.,

Counselor & Co-ordinator

• Nov 1995 - May 1996

• General Maintenance of Accounts & Books • Counselling the students • Taking classes for Freshers(Basics of Computer, Wordstar, Lotus 123) • General Maintenance of Accounts & Books • Counselling the students • Taking classes for Freshers(Basics of Computer, Wordstar, Lotus 123)