Experience

Sheboygan Area School District

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Network Administrator

  • Dec 2021 - Present



CXT Software

• United States
• Software Development
• 1 - 100 Employee

• Project Specialist

  • Sep 2020 - Dec 2021

  • Project manager, managed projects regarding new integrations and custom work/report• Schedule and coordinate meetings with CXT’s customers and 3rd party integration partners on system requirements, types (EDI, API, SFTP, etc.), and document project requirements• Build, test, and deploy new integrations between companies, modify SQL coding as needed• Build, test, and deploy new data reports per customer’s request and needs• Troubleshoot and resolve production issues from CXT customers, top-tier support• Document all projects, reports, and integrations and bill customer for billable services



Johnsonville Sausage

• United States
• Food & Beverages
• 1 - 100 Employee

• Desktop Technician

  • Jul 2014 - Sep 2020

  • PC builds and supports all IT production equipment including network printers, label printers,labeling, AV equipment, hand scanners, HMIs, and specialty servers• Researched, tested, and deployed new desktops, laptops, printers, VMs, and VDIs• Production down support, Co-packer support, and label printing failures• CCNA certified, access to Cisco routers and switches to troubleshoot, modify, and reload ports as needed • PC builds and supports all IT production equipment including network printers, label printers,labeling, AV equipment, hand scanners, HMIs, and specialty servers• Researched, tested, and deployed new desktops, laptops, printers, VMs, and VDIs• Production down support, Co-packer support, and label printing failures• CCNA certified, access to Cisco routers and switches to troubleshoot, modify, and reload ports as needed



TEKsystems - CDW

• L1 NOC Engineer

  • Sep 2013 - Jun 2014

  CDW• Maintained and monitored 100s of networks and V-Centers for CDW’s managed services customers• Troubleshooted critical down services or devices to restore services and reduce downtime• Remoted into Cisco routers, switches, Window Servers, and V-Center to restart services, reloadports, search for logs or events to better troubleshoot and resolve down issues• Called Telco for down MPLS or services, scheduled on-site appointment as needed CDW• Maintained and monitored 100s of networks and V-Centers for CDW’s managed services customers• Troubleshooted critical down services or devices to restore services and reduce downtime• Remoted into Cisco routers, switches, Window Servers, and V-Center to restart services, reloadports, search for logs or events to better troubleshoot and resolve down issues• Called Telco for down MPLS or services, scheduled on-site appointment as needed



Dunham Express

• United States
• Telecommunications

• Information Systems Technical Support Specialist

  • Sep 2011 - Sep 2013

  Dunham Express Corp., Madison, WI• Two-man team; worked all aspects of IT from service desk to teir3 support• Full permission to servers and the network to maintain, support, and troubleshoot IT issues• Trained drivers and managers across ten different sites (CXT Software), and supported SQLdatabases to modify data as needed• Upgraded, repaired, and maintained 350+mobile scanning devices running Window-OS/XMobilesoftware and admin to SOTI MobiControl• Supported Fortinet routers and managed VPN, VOIP phones, and Active directory



Department of Natural Resources

• United States
• 1 - 100 Employee

• Information Systems Technician Support

  • Apr 2011 - Sep 2011

  Wisconsin Department of Natural Resources, Madison, WI• Tested new software for compatibility on the behalf of Window XP and Window 7• Wrote test-sheets to include software installation and documented known errors• Imaged new computers or reimage computers, Ghost, joined PC onto DNR’s domain• Updated or installed new programs and hardware according to the researcher’s needs• One-man team; supported 40+DNR employees, 50+ computers, and on-site printers Wisconsin Department of Natural Resources, Madison, WI• Tested new software for compatibility on the behalf of Window XP and Window 7• Wrote test-sheets to include software installation and documented known errors• Imaged new computers or reimage computers, Ghost, joined PC onto DNR’s domain• Updated or installed new programs and hardware according to the researcher’s needs• One-man team; supported 40+DNR employees, 50+ computers, and on-site printers



Herzing College

• Canada
• Higher Education
• 100 - 200 Employee

• Student Assistant

  • May 2010 - Sep 2011

  Herzing University, Madison, WI • Assist students in the general education and networking courses; A+, Net +, Linux, Window Sever, and Cisco• Tutored students in Computer Applications, MS Word, Access, PowerPoint, and Excel• Correct APA papers to check for grammar, spelling, and APA formatting• Tutored programming students Java, C++, scripting, and various other courses Herzing University, Madison, WI • Assist students in the general education and networking courses; A+, Net +, Linux, Window Sever, and Cisco• Tutored students in Computer Applications, MS Word, Access, PowerPoint, and Excel• Correct APA papers to check for grammar, spelling, and APA formatting• Tutored programming students Java, C++, scripting, and various other courses