Experience

Cansew Inc

• Canada
• Textile Manufacturing
• 1 - 100 Employee

• Payroll and HR Technician

  • Sep 2022 - Present



Ceridian

• United States
• Software Development
• 700 & Above Employee

• Payroll Customer Support Specialist III

  • Jul 2018 - Sep 2022

  • Enter payroll data for clients who don’t use web access (new hires, entering hours, ROE’s,etc) • Assist clients across Canada with Provincial Legislation regarding their payroll • Troubleshoot payroll issues, ROE’s, Journal Entries, and Tax forms in Powerpay • Create codes for earning, deductions, and contributions in the application based on client requests and adhering to legislation • Teach clients basic laws governing payroll and ROE’s and Tax forms when required • Guide clients on how to use Powerpay, Powerpay Self-Service, and Powerpay People • Tier 2 work on cases that were received via email or not solved by Tier 1 team FCR • Mentoring and training new hires • Process stop payments and Payroll Cancellations • Worked on year-end queue to assist with year-end questions, concerns, and guidance



Jan K. Overweel

• Canada
• Food Production
• 1 - 100 Employee

• Customer Service Representative

  • May 2012 - Jul 2018

  • Create, plan and organize various reports for customers, salesmen, and office • Keep up to date with new software • General office tasks (reception, filing, answer phone, etc.) • Process orders, invoicing, corrections of invoices • Prepare daily deposits (accounts receivables) • Keep track of office and salesmen expenses and budgets • Ensure customer inquiries and concerns are handled quickly and efficiently • Minutes for meetings • Help warehouse with system processing



Casa D'Eramo

• Event Coordinator

  • Aug 2008 - Oct 2015

  • Plan and organize events • General office tasks (reception, filing, answer phone, etc.) • Service clients with décor options • Order and coordinate the need and delivery of materials • Be onsite for events • Problem solve onsite issues immediately and effectively • Plan and organize events • General office tasks (reception, filing, answer phone, etc.) • Service clients with décor options • Order and coordinate the need and delivery of materials • Be onsite for events • Problem solve onsite issues immediately and effectively



Don Bosco Youth Leadership Center

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Tutor Coordinator

  • Sep 2011 - Jun 2012

  • Plan, organize and prepare the tutoring program for the new scholastic year • Hire tutors • Child placement with appropriate tutor • Meet with parent and children • Evaluate tutor sessions through tutor journal entries • Address situations concerning the children’s learning and behavior • Maintain and update learning material for tutors • Help tutors address the needs and questions cornering the material at hand • Plan, organize and prepare the tutoring program for the new scholastic year • Hire tutors • Child placement with appropriate tutor • Meet with parent and children • Evaluate tutor sessions through tutor journal entries • Address situations concerning the children’s learning and behavior • Maintain and update learning material for tutors • Help tutors address the needs and questions cornering the material at hand