Vanessa (Koutroupas) Nelson

Partner, Business Transformation - Org Design & Change Management at Phaedon
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US

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Experience

    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Partner, Business Transformation - Org Design & Change Management
      • May 2023 - Present

      Greater Minneapolis-St. Paul Area

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Yoga Teacher
      • Oct 2019 - Present

      Edina, MN

    • Chief Executive Officer
      • Jan 2014 - May 2023

      Minneapolis, MN Founded and grew a small business that bridges connections between global companies and a highly trained pool of freelancers for project work. Launched a unique business model that provides clients with access to executive level talent at a fraction of the cost of traditional elite firms. Manage all aspects of the business, including long-term vision, strategy, business development, consultant recruiting, legal, and finance. Serve in an Interim VP/Sr. Director and Chief Consultant capacity for… Show more Founded and grew a small business that bridges connections between global companies and a highly trained pool of freelancers for project work. Launched a unique business model that provides clients with access to executive level talent at a fraction of the cost of traditional elite firms. Manage all aspects of the business, including long-term vision, strategy, business development, consultant recruiting, legal, and finance. Serve in an Interim VP/Sr. Director and Chief Consultant capacity for select clients (examples below). Key Results & Experience: WILLIS TOWERS WATSON: o Led a $400M cost take-out transformational effort within sales operations of the Surety business. Set up a new operation model with service centers to absorb back office operations and allow front offices to maximize sales. BLUECROSS BLUESHIELD o Provided program management expertise in leading a successful merger between BCBS and Amerigroup, operationalizing a new Medicaid business model that provided scalability to support an exponentially growing membership. CARGILL: o Served as Global Change & Communications Lead for a worldwide Sourcing Transformation with complex ERP/SAP deployments across APAC, North America, EMEA, and LATAM. Successfully deployed to NA, which impacted $1.6B in indirect spend. MEDTRONIC: o Supported the Battery Technology Center. Served as product development program manager for surgical stapler and Diabetes pumps. UNITEDHEALTH GROUP: o Oversaw a $40M effort to upgrade 300 software applications in 12 months, four times the effort from the prior year. Enabled scalability by setting up overseas COEs. Provided leadership over a team of 200 FTEs and contractors. o Led a complex transition from Planview to Clarity PPM. Managed a stakeholder team of 1,000 people to successfully release the software to 20,000 users on schedule and on budget. Show less

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Strategy Consultant - Product Design + Development
      • Oct 2012 - Jan 2014

      Greater Minneapolis-St. Paul Area Led mission/vision development and business strategic formulation for Apparel & Accessories Owned Brands. Partnered extensively with stakeholder groups across the product development cycle to socialize business cases and gain buy-in for innovative processes, technology, and organizational solutions to optimize value to Target Guests and meet business financial objectives. Developed a stellar team dedicated to executing the strategy, managing projects, and reporting results. Key Results… Show more Led mission/vision development and business strategic formulation for Apparel & Accessories Owned Brands. Partnered extensively with stakeholder groups across the product development cycle to socialize business cases and gain buy-in for innovative processes, technology, and organizational solutions to optimize value to Target Guests and meet business financial objectives. Developed a stellar team dedicated to executing the strategy, managing projects, and reporting results. Key Results & Experience: • Launched a Design-to-Value program focused on adding or enhancing product features that promote sales while eliminating unnecessary attributes that only serve to drive cost. Instilled a margin maximization mindset within the product development culture, with traceable contribution towards financial goals. Show less

    • United States
    • Wholesale
    • 700 & Above Employee
    • Director, Strategy - Business Operations & Transformation
      • May 2012 - Sep 2012

      Minneapolis, MN Served as an executive within the Business Transformation Office until the company was broken apart and portions sold off. Owned the development and delivery of strategies connected to the company's turnaround effort. Provided program management, business case development, and project management coaching and expertise for critical corporate initiatives. Key Results & Experience: • Developed an impactful strategic roadmap visual outlining the objectives, core business drivers and… Show more Served as an executive within the Business Transformation Office until the company was broken apart and portions sold off. Owned the development and delivery of strategies connected to the company's turnaround effort. Provided program management, business case development, and project management coaching and expertise for critical corporate initiatives. Key Results & Experience: • Developed an impactful strategic roadmap visual outlining the objectives, core business drivers and key initiatives which allowed the turn-around strategy to be understood at all levels of the organization. • Created an annual planning and operating cadence to ensure all functional areas were engaged in LRP/AOP/KPI development at the right times, with traceability to functional roadmaps, annual plans, and individual goals Show less

    • Senior Manager, Finance Operations
      • May 2011 - May 2012

      Brooklyn Park Built an operations improvement and program management organization from the ground up within Target Finance. Facilitated strategy sessions with executive leadership, and developed an LRP, AOP, key initiatives, and KPIs. Created and oversaw a Change Implementation Plan linking organizational vision, metrics, and project activities. Developed a strong team of program managers and project managers dedicated to executing the strategy, managing projects, and reporting results. Key… Show more Built an operations improvement and program management organization from the ground up within Target Finance. Facilitated strategy sessions with executive leadership, and developed an LRP, AOP, key initiatives, and KPIs. Created and oversaw a Change Implementation Plan linking organizational vision, metrics, and project activities. Developed a strong team of program managers and project managers dedicated to executing the strategy, managing projects, and reporting results. Key Results & Experience: • Achieved tens of millions in cost savings during the first year alone, with quality metrics improving up to 75% Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Senior Manager, Global Business Operations
      • Jan 2010 - May 2011

      Minneapolis, MN Part of a unique task force within Global Business Services (IT, HR, Payroll, and other back office operations) dedicated to driving a continuous improvement culture across the organization. Built and executed a strategic plan that included a long-term vision for change, an organizational support structure to drive for results, and introductory education for key roles. Developed a master planning process to deliver cost reduction and productivity, improve employee survey results, and enable… Show more Part of a unique task force within Global Business Services (IT, HR, Payroll, and other back office operations) dedicated to driving a continuous improvement culture across the organization. Built and executed a strategic plan that included a long-term vision for change, an organizational support structure to drive for results, and introductory education for key roles. Developed a master planning process to deliver cost reduction and productivity, improve employee survey results, and enable business objectives. Key Results & Experience: • Successfully designed and launch a continuous improvement program in India, setting up the foundation to achieve YOY cost take-out targets. Show less

    • Senior Manager, Distribution Facility Operations
      • Apr 2006 - Aug 2008

      Minneapolis, MN Drove a highly complex Supply Chain Transformation to standardize facility operations across all 30 distribution centers (impacting 15,000 team members). Conducted personal visits to 15 sites, built rapport with field team members, developed extensive current state process maps, and delivered detailed needs assessments. Identified transformational priorities including organizational design, process standardization, equipment maintenance optimization, and onboarding. Created and oversaw an… Show more Drove a highly complex Supply Chain Transformation to standardize facility operations across all 30 distribution centers (impacting 15,000 team members). Conducted personal visits to 15 sites, built rapport with field team members, developed extensive current state process maps, and delivered detailed needs assessments. Identified transformational priorities including organizational design, process standardization, equipment maintenance optimization, and onboarding. Created and oversaw an implementation plan linking organizational vision, metrics, and project activities. Led a team of managers and project managers dedicated to executing the strategy. Developed and drove a carefully planned stakeholder, communication, and change management strategy to manage cultural unrest and implement effectively. Key Results & Experience: • Saved $10 Million within months by creating a daily staffing model that flexed with building size, building age, and volume (data analytics). Used attrition to reduce labor down to optimal levels and avoided separation packages. • Created the infrastructure to continue business transformational work for years to come. Show less

    • Reliability Engineering Lead
      • Jul 2004 - Apr 2006

      Bloomington, MN Provided expert assessments and recommendations on maximizing reliability of system architecture and equipment for a cutting-edge U.S. Army combat program.

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Program Manager / Production Operations
      • Jul 2003 - Jul 2004

      Eagan, MN Commanded manufacturing, testing, and delivery of F-16 aircraft mission computers and delegation of $6 million operating budget.

    • Sr. Quality Engineer / Supply Operations
      • Jun 2002 - Jul 2003

      Eagan, MN Assessed and drove improvements in quality and delivery of raw material, component parts, and subassemblies sourced from key suppliers. Originated and spear-headed a supplier improvement program to engage key vendors in joint process improvement projects with mutual benefit and a shared cost savings. Facilitated a Lean Leadership seminar to promote the program to C-level decision makers from various key suppliers. Conducted extensive Six Sigma leadership and Kaizen seminars educating… Show more Assessed and drove improvements in quality and delivery of raw material, component parts, and subassemblies sourced from key suppliers. Originated and spear-headed a supplier improvement program to engage key vendors in joint process improvement projects with mutual benefit and a shared cost savings. Facilitated a Lean Leadership seminar to promote the program to C-level decision makers from various key suppliers. Conducted extensive Six Sigma leadership and Kaizen seminars educating suppliers’ workforces. Provided leadership and support as Six Sigma Black Belt in over 25 process improvement projects.

    • Reliability & Statistics Engineer / Design Engineering
      • May 1999 - May 2002

      Sunnyvale, CA Provided expert assessments and recommendations on maximizing product reliability for commercial and military space programs. Created original software for use in the Fleet Ballistic Missile program, allowing reliability of a highly redundant system to be calculated in seconds (versus hours using traditional reliability software). Correctly predicted production flaws on the ISS solar flight wings that could cause severe malfunction once in orbit. Delivered expert advice and recommendations… Show more Provided expert assessments and recommendations on maximizing product reliability for commercial and military space programs. Created original software for use in the Fleet Ballistic Missile program, allowing reliability of a highly redundant system to be calculated in seconds (versus hours using traditional reliability software). Correctly predicted production flaws on the ISS solar flight wings that could cause severe malfunction once in orbit. Delivered expert advice and recommendations on testing methods and statistical process controls to ensure compliance with product reliability standards. Recommended design and formulation alterations facilitating system improvements and increased reliability.

Education

  • Cornell University
    Bachelor of Science (B.S.), Industrial Engineering & Operations Research
  • Claremont McKenna College
    Bachelor of Arts (B.A.), Management Engineering

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