VP of Sales

• Dec 2022 - Present

Coviance is a technology-focused lending solution injecting speed and efficiency into the lending process, greatly enhancing the borrowing experience. Learn more by visiting www.coviance.com Coviance is a technology-focused lending solution injecting speed and efficiency into the lending process, greatly enhancing the borrowing experience. Learn more by visiting www.coviance.com

Area Sales Manager, New Client Acquisition

• Apr 2020 - Oct 2022

As area sales manager for the new client acquisition division of CareerBuilder my focus is on driving my team of senior and major account executives to generate $3M of new revenue dollars annually by way of targeting mid-market and enterprise corporations. My scope of responsibility includes but is not limited to: - Day to day management of the sales team including responsibility for performance management, recruitment and development - Defining sales processes that drive desired… Show more As area sales manager for the new client acquisition division of CareerBuilder my focus is on driving my team of senior and major account executives to generate $3M of new revenue dollars annually by way of targeting mid-market and enterprise corporations. My scope of responsibility includes but is not limited to: - Day to day management of the sales team including responsibility for performance management, recruitment and development - Defining sales processes that drive desired sales growth targets - Cross functionally working with customer support, R&D, Marketing and other internal partners - Networking within the staffing and recruiting industry

Area Sales Manager, SMB

• Nov 2019 - Apr 2020

As area sales manager for the SMB division of CareerBuilder my focus is on driving my team of account executives to generate new revenue dollars annually by way of targeting small and medium businesses. My scope of responsibility includes but is not limited to: - Specializing in small to medium businesses spanning multiple verticals (professional, commercial, staffing and healthcare) - Driving my team to perform in high volume atmosphere - Manage team to focus on outbound… Show more As area sales manager for the SMB division of CareerBuilder my focus is on driving my team of account executives to generate new revenue dollars annually by way of targeting small and medium businesses. My scope of responsibility includes but is not limited to: - Specializing in small to medium businesses spanning multiple verticals (professional, commercial, staffing and healthcare) - Driving my team to perform in high volume atmosphere - Manage team to focus on outbound prospecting activities to generate new clients

Head Of Sales Operations

• Jan 2019 - Dec 2019

- Create and implement new concepts to grow sales including starting, from the ground up, new concierge inspired customer centric sales functions - Drive compliance to agile and sprint based methodology to increase speed of execution - Analyze business trends and lead conversion data to assess and improve area performance, both operationally and financially. Detailed sales growth strategies, and budgeting. - Create / implement sales comp plans across multiple sales roles locally and… Show more - Create and implement new concepts to grow sales including starting, from the ground up, new concierge inspired customer centric sales functions - Drive compliance to agile and sprint based methodology to increase speed of execution - Analyze business trends and lead conversion data to assess and improve area performance, both operationally and financially. Detailed sales growth strategies, and budgeting. - Create / implement sales comp plans across multiple sales roles locally and internationally in support of new business objectives - Assisted in developing a sales dashboard integrating data across disparate source systems to generate KPIs/leading performance indicators and actionable efficiency/quality metrics

Senior Inside Sales Manager

• Apr 2016 - Jan 2019

-Oversees team of approx 115 associates; composed of inside sales managers, team leaders, business analysts and trainers; both onshore and offshore -Determine call center operational strategies by conducting needs assessments, leadership performance reviews, capacity planning, and cost/benefit analyses; defining user requirements, establishing technical specifications, and production, productivity, quality and customer service standards, contributing information and analysis to… Show more -Oversees team of approx 115 associates; composed of inside sales managers, team leaders, business analysts and trainers; both onshore and offshore -Determine call center operational strategies by conducting needs assessments, leadership performance reviews, capacity planning, and cost/benefit analyses; defining user requirements, establishing technical specifications, and production, productivity, quality and customer service standards, contributing information and analysis to organizational strategic plans and reviews. -Maintains and improves call center operations by monitoring system performance, identifying and resolving problems, preparing and completing leadership action plans, completing system audits and analyses; managing system and process improvement and quality assurance programs -Accomplishes call center human resource objectives by assisting with recruiting, selecting, orienting, training, assigning, coaching, and disciplining employees; administering scheduling systems, communicating job expectations, planning, monitoring, appraising, and reviewing job contributions, planning and reviewing compensation actions; enforcing polices and procedures. -Meets business financial objectives by estimating requirements, adhering to annual budget; scheduling expenditures; analyzing variances, initiating corrective actions. -Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Inside Sales Manager

• Oct 2015 - Apr 2016

- Motivate and manage a team of 8-10 Sales Account executives to meet or exceed the team’s goals - Promote a positive work environment in line with the FLEETCOR Mission Statement - Gain experience working in high volume sales environments and is extremely organized - Demonstrate the ability to Mentor and Coach a team of Sales Executives and develop growth plans for improvement - Successfully work with other departments (such as credit and card production) to ensure a smooth start… Show more - Motivate and manage a team of 8-10 Sales Account executives to meet or exceed the team’s goals - Promote a positive work environment in line with the FLEETCOR Mission Statement - Gain experience working in high volume sales environments and is extremely organized - Demonstrate the ability to Mentor and Coach a team of Sales Executives and develop growth plans for improvement - Successfully work with other departments (such as credit and card production) to ensure a smooth start for new clients - Report daily, weekly and monthly sales results to upper management - Act as the liaison for Senior Management and the Marketing Dept. - Proficient in using sales automation tools (Salesforce,com, ACT, etc) Show less - Motivate and manage a team of 8-10 Sales Account executives to meet or exceed the team’s goals - Promote a positive work environment in line with the FLEETCOR Mission Statement - Gain experience working in high volume sales environments and is extremely organized - Demonstrate the ability to Mentor and Coach a team of Sales Executives and develop growth plans for improvement - Successfully work with other departments (such as credit and card production) to ensure a smooth start… Show more - Motivate and manage a team of 8-10 Sales Account executives to meet or exceed the team’s goals - Promote a positive work environment in line with the FLEETCOR Mission Statement - Gain experience working in high volume sales environments and is extremely organized - Demonstrate the ability to Mentor and Coach a team of Sales Executives and develop growth plans for improvement - Successfully work with other departments (such as credit and card production) to ensure a smooth start for new clients - Report daily, weekly and monthly sales results to upper management - Act as the liaison for Senior Management and the Marketing Dept. - Proficient in using sales automation tools (Salesforce,com, ACT, etc) Show less

Sales Manager

• May 2009 - Sep 2015

- manage and develop all team members to incorporate upper level sales techniques, demonstrated ways to increase profitability, improve commissions all while giving a world class customer experience. - monitor customer preferences to determine focus of sales efforts - review operational records and reports to project sales and determine profitability - plan and direct staffing, training, and performance evaluations to develop and control sales effectiveness of team members. - visit… Show more - manage and develop all team members to incorporate upper level sales techniques, demonstrated ways to increase profitability, improve commissions all while giving a world class customer experience. - monitor customer preferences to determine focus of sales efforts - review operational records and reports to project sales and determine profitability - plan and direct staffing, training, and performance evaluations to develop and control sales effectiveness of team members. - visit potential partners to stimulate interest in establishment of a relationship with Allconnect - assess marketing potential of new and existing scripting and training material that could be used to increase sales/profit - involvement in developing new sales tool systems and involvement with rolling out new products to sell - supervise a team of 14-17 Home Services consultant (HSC) selling across all product lines, services, and ancillary products in a call center environment. -drive the team toward meeting and exceeding sales goals through coaching, monitoring, feedback, and training. - consistently apply company policy through partnership with HR and Senior Managers in the administration of discipline. Show less - manage and develop all team members to incorporate upper level sales techniques, demonstrated ways to increase profitability, improve commissions all while giving a world class customer experience. - monitor customer preferences to determine focus of sales efforts - review operational records and reports to project sales and determine profitability - plan and direct staffing, training, and performance evaluations to develop and control sales effectiveness of team members. - visit… Show more - manage and develop all team members to incorporate upper level sales techniques, demonstrated ways to increase profitability, improve commissions all while giving a world class customer experience. - monitor customer preferences to determine focus of sales efforts - review operational records and reports to project sales and determine profitability - plan and direct staffing, training, and performance evaluations to develop and control sales effectiveness of team members. - visit potential partners to stimulate interest in establishment of a relationship with Allconnect - assess marketing potential of new and existing scripting and training material that could be used to increase sales/profit - involvement in developing new sales tool systems and involvement with rolling out new products to sell - supervise a team of 14-17 Home Services consultant (HSC) selling across all product lines, services, and ancillary products in a call center environment. -drive the team toward meeting and exceeding sales goals through coaching, monitoring, feedback, and training. - consistently apply company policy through partnership with HR and Senior Managers in the administration of discipline. Show less

Registered Professional Nurse

• May 2008 - Apr 2009