Vanessa Cuba

Administrative Assistant at Commerzbank International S.A
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency
  • French Elementary proficiency

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Credentials

  • Administração Financeira - Insper
    Coursera
    Jan, 2023
    - Nov, 2024
  • EFSET English Certificate 61/100 (C1 Advanced)
    EF Standard English Test (EF SET)
    Jan, 2023
    - Nov, 2024
  • Certificado de Marketing de Conteúdo
    Rock Content
    Jan, 2021
    - Nov, 2024
  • Aprenda SAP - Treinamento para iniciantes
    Udemy
  • Curso completo de Excel - Básico ao Avançado
    Udemy
  • Introdução à Gestão de Recursos Humanos
    FGV Online

Experience

  • Commerzbank International S.A.
    • Luxembourg
    • Banking
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2021 - Present

      ⋅ Assistance reporting to Directors and other departments ⋅ Coordinating travel arrangements,managing the office facilities and day-today office. ⋅ Dealing with external services post/ Deliveries. ⋅Answering phone calls ⋅ Front of house role, manage all aspects of busy reception area. ⋅Greeting clients and employees at front desk. ⋅ Register customer and supplier contracts. Documents for onboarding. ⋅ Request purchase orders, track approvals and payments. ⋅ Assistance reporting to Directors and other departments ⋅ Coordinating travel arrangements,managing the office facilities and day-today office. ⋅ Dealing with external services post/ Deliveries. ⋅Answering phone calls ⋅ Front of house role, manage all aspects of busy reception area. ⋅Greeting clients and employees at front desk. ⋅ Register customer and supplier contracts. Documents for onboarding. ⋅ Request purchase orders, track approvals and payments.

  • Grupo Léros
    • Brazil
    • Oil and Gas
    • 1 - 100 Employee
    • Administrative Assistance
      • Dec 2017 - Oct 2020

      ⋅ Assistance reporting to Directors and other departments ⋅ ⋅Provide administrative suppor related to quotes and purchase of office, Kitchen and cleaning supplies. ⋅ Accurate answering phone calls. ⋅ Coordinating teams diares and arranging travel. ⋅ Support the Finance area. Managing company credit cards. Dealing with invoices. ⋅ Arrange courier and deliveries. ⋅ Temporary third-party contracting, in-house services/repair and maintenance. Car rentals and negotiations with suppliers.

  • Air Liquide
    • France
    • Chemical Manufacturing
    • 700 & Above Employee
    • Bilingual Recepcionist
      • Aug 2014 - Jun 2017

      ⋅ Assistance to administrative teams (HR and Facilites) Executive Directors, including expatriates. ⋅ Greeting clientes and employees at front desk. ⋅ Answering phone calls, directing calls and providing relevant information. ⋅ Arrange couriers and deliveries. ⋅ Diary management and arranging meetings. ⋅ Assistance to administrative teams (HR and Facilites) Executive Directors, including expatriates. ⋅ Greeting clientes and employees at front desk. ⋅ Answering phone calls, directing calls and providing relevant information. ⋅ Arrange couriers and deliveries. ⋅ Diary management and arranging meetings.

  • Una Marketing De Eventos
    • Brazil
    • Events Services
    • 1 - 100 Employee
    • Bilingual Recepcionist
      • Jun 2014 - Jul 2014

      ⋅ World Cup Brazil 2014 event for foreign Apex customers. ⋅ Receiving, registering and directing Apex clients to Hotels, Stadiums and hospitality areas. ⋅ Trilingual Portuguese, English and Spanish assistance for customers during the event. ⋅ World Cup Brazil 2014 event for foreign Apex customers. ⋅ Receiving, registering and directing Apex clients to Hotels, Stadiums and hospitality areas. ⋅ Trilingual Portuguese, English and Spanish assistance for customers during the event.

  • Nextel Brasil
    • Brazil
    • Telecommunications
    • 700 & Above Employee
    • Customer Service I PA
      • May 2009 - Aug 2013

      ⋅ Dealings with customers, telephone and face-to-face. ⋅ Negotiation and conflict situations. ⋅ Creating spreadsheets, tax, cash flow, printing notes ⋅ Developing Power Point presentations, BackOffice and training. ⋅ Support and assistance to supervisors and managers, billing and payment scheduling. ⋅ Dealings with customers, telephone and face-to-face. ⋅ Negotiation and conflict situations. ⋅ Creating spreadsheets, tax, cash flow, printing notes ⋅ Developing Power Point presentations, BackOffice and training. ⋅ Support and assistance to supervisors and managers, billing and payment scheduling.

Education

  • Mackenzie University
    Bachelor's Degree in Languages and Literature, Languages
    2005 - 2009
  • ETEC - Albert Einstein
    Associate Degree in Executive Secretariat, Secretary
    2013 - 2014
  • Santa Barbara City College - SBCC
    Exchange Programme, English Course
  • Kaplan College Boston
    Exchange Programme, English Course
  • Emabassy Ces Brighton - UK
    Exchange Programme, English course
  • kaplan International College - Los Angeles California
    Exchange Programme, English Course

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