Experience

Osculati

• Italy
• International Trade and Development
• 1 - 100 Employee

• BACK-OFFICE COMMERCIALE / EXPORT

  • Apr 2019 - Present

  • international customer management • customers: OEM, shipyards, distributors, shops • analysis of requests for quotations from the international market • order management • issuing of export documents, certificates of origin (chamber of commerce), commercial invoices • custom products management • strong after-sales assistance • interface with the various departments and warehouses, supporting production in planning, establishing priorities • collaboration with the marketing department to establish any promotional campaigns according to the needs of the various distributors • new contacts analysis obtained thanks to strong marketing campaigns, such as trade fairs in the sector aimed at expanding new markets Show less



DRT Bellows

• Cologno Monzese, Lombardy, Italy

• SALES & ACCOUNTING BACK-OFFICE

  • Oct 2018 - Apr 2019

  • analysis of incoming quotation requests (national and international market) and sales quotes study according to the methods prescribed by the customer and within the required timelines; • orders management; • preparation of the required documentation in order (technical drawings, technical specifications, procedures, quality control plans, etc ...) • issue of transport documents, management of relations with international couriers and forwarders , preparation of shipment documents such as packing lists, declarations of origin,etc... • sorting and archive of supplier invoices • preparation of reports and files for the production of documentation for TUV quality control inspections • general secretarial activity - managing phone calls and e-mails with international customers • organization of work on the basis of urgencies, deadlines, accounting, orders and production times; • management of relationships with customers and suppliers Show less



Freelance Event Assistant & Tour Leader

• Worldwide

• Tour leader, Hostess and event assistant at fairs, conferences, meetings, events and concerts

  • 2003 - Apr 2019

  Freelance Event Assistant/Organiser & Tour Leader Handling meetings and events for multinational organisations with international audiences ‐ research venues, prepare requests for quotes, draft proposals for clients ‐ conducting site inspections ‐ collect participant input, inform participants about event details and arrangements made for them ‐ make travel and transfer arrangements ‐ on-site assistance during events and congresses - organize and on-site assistance for advisory boards and expert meeting ‐ arrange catering and restaurants ‐ project and office administration ‐ making sure that participants feel treated as individuals, not anonymous attendees - Hospitality and customer care, welcome and registration desk, information desk and distribution of information material / gifts / gadgets, various support tasks… - Hospitality and management of VIP groups Show less



TreVi Solutions

• Italy
• Events Services
• 1 - 100 Employee

• Project Coordinator

  • Nov 2010 - Feb 2018

  Handling meetings and events for multinational organisations with international audiences ‐ research venues, prepare requests for quotes, draft proposals for clients ‐ conducting site inspections ‐ collect participant input, inform participants about event details and arrangements made for them ‐ make travel and transfer arrangements ‐ on-site assistance during events and congresses - organize and on-site assistance for advisory boards and expert meeting ‐ arrange catering and restaurants ‐ project and office administration ‐ making sure that participants feel treated as individuals, not anonymous attendees Show less



Emmi Holding Italia

• Milano

• Commercial department employee

  • Jun 2007 - Jun 2009

  - management of promotions and in-store promotions with customers, ensure that other departments and offices of the company are aligned - drafting commercial offers, framework contracts, and pricelists for suppliers/clients - complaint handling (customers and end consumers) - handling incoming and outgoing phone calls with customers and suppliers - management of promotions and in-store promotions with customers, ensure that other departments and offices of the company are aligned - drafting commercial offers, framework contracts, and pricelists for suppliers/clients - complaint handling (customers and end consumers) - handling incoming and outgoing phone calls with customers and suppliers



Various agencies

• Milano and other cities in Italy

• Model for photo and video shoots, at events and fashion shows

  • 2003 - 2007

  Model for photo shoots, showroom, fashions shows, commercials, musical video clip, events, product launch Some examples: - 2012 commercial Canta Tu - 2012 Shooting Elite parrucchieri - 2012 OK BABY Catalogue and videos - 2011 product launch Polaroid - 2004 showroom Versus and Versace Jeans - And more… Model for photo shoots, showroom, fashions shows, commercials, musical video clip, events, product launch Some examples: - 2012 commercial Canta Tu - 2012 Shooting Elite parrucchieri - 2012 OK BABY Catalogue and videos - 2011 product launch Polaroid - 2004 showroom Versus and Versace Jeans - And more…



Rita Axon Agency fashion, music, entertainment and event organisation

• Milano

• Executive assistant various responsibilities in handling hostesses, models and artists

  • 2005 - 2005

  - managing contacts with hostesses/models/artists and maintaining portfolio archive - management and organisation of castings (pre-selection of candidates and follow-through until assignment by client) - welcoming customers/guests, agenda management, preparation of commercial letters and invoices - managing contacts with hostesses/models/artists and maintaining portfolio archive - management and organisation of castings (pre-selection of candidates and follow-through until assignment by client) - welcoming customers/guests, agenda management, preparation of commercial letters and invoices



Dental laboratory

• Cologno Monzese

• Receptionist at a dental laboratory – during studies

  • 2001 - 2001