Experience

JBG SMITH

• United States
• Real Estate
• 400 - 500 Employee

• Corporate Receptionist/Administrative Support

  • Sep 2016 - Present



Dentons

• United Kingdom
• Law Practice
• 700 & Above Employee

• Corporate Receptionist

  • Jul 2015 - Sep 2016

  Performing the same duties under Compass Group, during the merger of McKenna Long & Aldridge, LLP & Dentons law firms. Performing the same duties under Compass Group, during the merger of McKenna Long & Aldridge, LLP & Dentons law firms.



Compass Group USA

• United States
• Food and Beverage Services
• 700 & Above Employee

• Administrative Support / Receptionist at US Dentons LLP

  • Feb 2012 - Sep 2016

  Properly greeting & handling visitors with a smile & maintaining eye contact through the entire interaction. Following established procedures with regard to both expected & unexpected arrivals, coordinating with in-house security as appropriate. Addressing guests & clients by name whenever possible. Answering telephones in a friendly, professional manner, taking messages with accuracy & appropriately handling or referring questions & requests. Proper telephone techniques include always putting a smile in one’s voice and enhancing personalization by using names. Handling on-floor conference room activities, both visually & by means of the reservations system, being aware of meeting start / end times, attendees in the room, food & beverage orders, etc. Advising the appropriate staff members of changes in meeting room status, special requests, etc. Acting as an overall Hospitality Services resource to guests, visitors, & employees in providing way-finding and amenities within building, commutation & transportation, community retail, neighborhood amenities & organizational information. Assisting guests with light photocopying, printing, facsimile & sending/receiving courier packages. Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), & mail room (package pickups and deliveries). Having a thorough understanding of the Firm’s emergency procedures & being prepared to carry out designated tasks in the event of a fire or other emergency. Adhering to Hospitality signature look. Troubleshooting a wide variety of requests and situations, both for guests & for members of the Firm. Gaining an understanding of the company culture, key areas of activity and creating “transparency” by serving as an extension of the Firm. Show less



McKenna Long & Aldridge LLP

• United States
• Law Practice
• 200 - 300 Employee

• Receptionist / Admin. Asst.

  • Sep 1998 - Jan 2012

  Ambassador of First Impressions....Greet and announce arrivals of visitor. Operate A T & T Definity phone, Cisco phone systems and paging systems for 350+ employees, along with incoming calls from 10 other affiliate offices and other small businesses. Continuous update of office personnel through the use of a “daily status outlogs”; while carrying out various clerical tasks and facilities duties. Take responsibility to ensure that all messages taken are delivered to the appropriate personnel in the timeliest manner. Confirm and schedule the use of 35 conference rooms and conference/bridge lines. Oversee and assist with marketing projects, seminars, registrations, and mass mailings. Assist in the training of new employees. Keep reception area neat and orderly and perform all duties in a courteous, professional manner. Show less



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2008 - Feb 2009

  Seasonal PT position, responsible for inventory, daily maintenance & sales of various products. Greeting and assisting customers professionally, courteous & in a timely manner. Responsible cash maintenance, close & open retail area. Seasonal PT position, responsible for inventory, daily maintenance & sales of various products. Greeting and assisting customers professionally, courteous & in a timely manner. Responsible cash maintenance, close & open retail area.



HQ Global Workplace

• Washington D.C. Metro Area

• Senior Staff Associate

  • Dec 1993 - Jul 1998

  Responsible for setting up phone lines, creating voice mailboxes, and answering multiple telephone lines, belonging to various companies. Assist with the monthly billing process. Perform receptionist duties. Responsible for the preparation of slide presentations and handouts for briefs, proposals, and office correspondence. Keeping track of billing and ordering of office supplies. Completion of daily and monthly call accounting display records and its backup. Assist management in training new employees. Show less



Battery One Stop

• Manager

  • Feb 1991 - Dec 1993

  Responsible for overseeing all retail activities in the store, including, cash maintenance, hire and schedule staff, customer relations, and inventory control, and payroll. Responsible for overseeing all retail activities in the store, including, cash maintenance, hire and schedule staff, customer relations, and inventory control, and payroll.