Vanessa V.
Deposit Operations Specialist III at Brookline Bancorp Inc- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Providence County, Rhode Island, United States, US
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Experience
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Brookline Bancorp Inc
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United States
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Banking
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1 - 100 Employee
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Deposit Operations Specialist III
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Jan 2021 - Present
Expert of the bank’s Consumer online banking products & services, with a focus on Zelle Contributed to the delivery of significant projects impacting the OLB Payment environment ( including Zelle / Banno implementation and upgrades) Completed daily production and conducted user trainings for vendor provided applications such as Paycenter and Yellow Hammer Monitor vendor fraud performance supporting Zelle including responding to YellowHammer alerts and blocks Recommend and communicate the need for additional vendor fraud rules and implementing within proper approvals Manage and support Zelle dispute process and support settlement related inquires Show less
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