Experience

Padova Convention & Visitors Bureau

• Italy
• Events Services
• 1 - 100 Employee

• Congress promotion and development specialist

  • Jun 2019 - Present

  - support actions to promote the congress destination at fairs, workshops and events; - assistance and monitoring of planned actions, management of relations with stakeholders; - support for events and conference contracts; - organizational assistance for meetings with operators in the congress sector; - website, social media and databases updating; - supplier relationship management. - support actions to promote the congress destination at fairs, workshops and events; - assistance and monitoring of planned actions, management of relations with stakeholders; - support for events and conference contracts; - organizational assistance for meetings with operators in the congress sector; - website, social media and databases updating; - supplier relationship management.



Hotel Saturnia & International - Ca'​ Pisani Hotel

• Venice Area, Italy

• Marketing Manager

  • Dec 2014 - Mar 2018

  - business goals and marketing strategies definition in support of the General manager; - marketing activities definition and implementation; - marketing budget definition, elaboration and supervision; - trade marketing actions (definition and organization); - market analysis; sales volume and purchase behaviour analysis; - customer satisfaction analysis and monthly report; - new products/services planning and launch on the market; - operational marketing actions coordination: web marketing activities; social media supervision and updating; liaise with communication agencies as to plan the corporate communication; - web marketing activities: official website update, web marketing strategy; - SEO and SEM activities, content marketing, social media marketing, web analytics; - participation in the promotional events; - participation in the main trade fairs. Show less



Hotel Palacio de Santa Inés

• Granada, España

• Receptionist

  • Mar 2014 - Nov 2014

  - check in and check out, billing, messaging and guest relations - good knowledge of the hotel's facilities and services and information to the guest in order to maximise hotel sales - taking reservations face to face, over the telephone and by email - diary management - shift cash up and handover - dealing with guest queries and complaints - taking cash/card payments - check in and check out, billing, messaging and guest relations - good knowledge of the hotel's facilities and services and information to the guest in order to maximise hotel sales - taking reservations face to face, over the telephone and by email - diary management - shift cash up and handover - dealing with guest queries and complaints - taking cash/card payments



Il Castello di Bevilacqua s.a.s.

• Verona y alrededores, Italia

• Marketing Manager

  • Oct 2009 - Dec 2012

  Marketing manager at Il Castello di Bevilacqua s.a.s. (hotel - meeting and conference centre) Bevilacqua (Verona) - business goals and marketing strategies definition in support of the sales department; - marketing budget definition and elaboration; budget management; - marketing activities definition and implementation; - trade marketing actions (definition and organization); - product pricing definition in support of the sales department; - market analysis; sales volume and purchase behaviour analysis; - customer satisfaction analysis and monthly report; - new products/services planning and launch on the market; - participation in the main trade fairs; - operational marketing actions coordination: web marketing activities; web site management; liaise with communication agencies in order to plan the whole corporate communication. Show less



HelmsBriscoe

• United States
• Hospitality
• 700 & Above Employee

• Conference coordinator Helmsbriscoe International (United Kingdom)

  • Aug 2008 - Dec 2008

  Conference coordinator at Helmsbriscoe International-Tamworth Staffordshire United Kingdom; hotels venue proposals, phone calls to the hotels, contact with the clients by e mail or by phone, LCI project management. Conference coordinator at Helmsbriscoe International-Tamworth Staffordshire United Kingdom; hotels venue proposals, phone calls to the hotels, contact with the clients by e mail or by phone, LCI project management.



Doit Viaggi (Padova)

• Padova, Italia

• Sales executive

  • Jan 2008 - Jun 2008

  Sales executive at Do.it Viaggi-Travel agency-Padua Holidays reservation with the main tour operators, flights reservation, hotels reservation, and car hire. Sales executive at Do.it Viaggi-Travel agency-Padua Holidays reservation with the main tour operators, flights reservation, hotels reservation, and car hire.



Ateste Viaggi-Este (Padova)

• Padova, Italia

• Sales executive

  • May 2007 - Sep 2007

  Sales executive at Ateste Viaggi S.r.l. Travel Agency-Este-Padua Holidays reservation with the main tour operators, flights reservation, hotels reservation, and car hire. Sales executive at Ateste Viaggi S.r.l. Travel Agency-Este-Padua Holidays reservation with the main tour operators, flights reservation, hotels reservation, and car hire.



Travel with Us-Agenzia Viaggi (Padova)

• Padova, Italia

• Sales executive

  • Oct 2006 - Jan 2007

  Sales executive at Travel with Us- Travel agency-Padua (internship) Holidays reservation with the main tour operators, flights reservation, hotels reservation, and car hire; realization of business travel estimates. Sales executive at Travel with Us- Travel agency-Padua (internship) Holidays reservation with the main tour operators, flights reservation, hotels reservation, and car hire; realization of business travel estimates.