Youth Action Coordinator

• Apr 2021 - Present

Dance Teacher

• Apr 2007 - Present

• Work with children ages 2 – 18 teaching them how to dance • Demonstrated leadership teaching pupils Jazz, Tap, Ballet and Hip Hop • Performed various duties pertaining to preparation for various performances and year end dance recitals • Work with children ages 2 – 18 teaching them how to dance • Demonstrated leadership teaching pupils Jazz, Tap, Ballet and Hip Hop • Performed various duties pertaining to preparation for various performances and year end dance recitals

Recreation Coordinator

• Jun 2018 - Apr 2021

Oversee proper executions of all planned and prepared programs • Multitask many different jobs and tasks with tight, different and same day deadlines • Plan, implement and debrief all special events and fundraisers • Manage different recreational, youth and afterschool programs (including dance) • Create new and revisit old recreational programs and lesson plans for all ages • Flexible to jump/be available for program/shifts at short notice whenever needed • Hire and train all new and returning employees • Oversee and maintain all recreation programs/events budgets • Creating, planning, implementing and debriefing Special Events/fundraisers • Assist in community development and outreach • Conduct funders and organizational evaluations for current running programs Show less

Recreation Coordinator Children and Youth

• Apr 2018 - Jun 2018

• Facilitate recruitment, selection, training and evaluation of all part time/seasonal and program staff and volunteers for specified program areas • Coordinate all facility requirements, program and staff supports required to operate and effective program selection throughout each season • Prepare and confirm all activities to meet the needs of the diverse child/youth participant base attending programs • Monitor program data and industry best practices and trends adjusting program operations accordingly • Marketing for children/youth and day camp programs and services • Complete HIGH FIVE Quest evaluation of programs • Track and report program and budget performance in accordance to department standards • Responsible to ensure that due diligence is carried out in all areas of risk management, health and safety as they relate to program operation • Designing one-to-one support schedule for summer camp participants • Confirming and creating a safe and interactive day camp experience for all, including specialized inclusive camps • Tracking and reporting budget and revenue lines Show less

Operations Manager

• Feb 2017 - May 2017

• Hire and train all new and current employees • Oversee daily operations of the facility while acting as the Manager on Duty • Ensure the ultimate guest experience by coaching team members and interacting with guests on the floor. • Maintain policies and procedures in all aspects of the business. • Handle customer service issues with empathy and professionalism • Ensure an employee culture of competence, high standards and mutual-respect through exemplary hiring and training of all team members. • Create weekly schedules that best meet business, event and employee needs • Participate as a member of the management team to brainstorm, plan and implement innovative ways to grow and improve the business. • Maintain facility standards with maintenance lead • Drive in house programming such as dodgeball tournaments and leagues, fitness programming and in-house events targeted at our wide ranging guest demographic • Drive external sales including, but not limited to, corporate events, camps, leagues, and youth groups. • Help implement Sky Zone fundraising efforts with local non-profit organizations Show less

Activities Coordinator

• Jul 2016 - Feb 2017

• Develop, implement all activities and programs for leisure and corporate guests • Develop all marketing and advertisements for the recreation departments • Supervise and oversee all recreation staff • Assist and oversee customer complaints and service for the recreation department • Hire and train all new and returning employees/volunteers • Payroll and staff scheduling for 10+ staff • Study recreation trends; social, corporate, economic • Create a data entry spreadsheets for proof of progress and improvement Show less

CSR

• Nov 2010 - May 2014

• Assist customers with setting up of their profile tailored to their personal needs • Work with new bank employees training them on their job duties • Proficient in daily use of bank computing system • Trusted with confidential and private customer information • Received many outstanding customer service reviews • Assist customers with setting up of their profile tailored to their personal needs • Work with new bank employees training them on their job duties • Proficient in daily use of bank computing system • Trusted with confidential and private customer information • Received many outstanding customer service reviews

Assistant Manager

• Aug 2009 - Nov 2011

• Assistant Manager • Proficient in managing cash transactions/ nightly balancing • Work well under pressure in a high pace environment • Amazing customer service including reviews • Assistant Manager • Proficient in managing cash transactions/ nightly balancing • Work well under pressure in a high pace environment • Amazing customer service including reviews

Administrative Assistant

• Dec 2005 - Jul 2011

• Secretarial duties, office work, answering phones • Work well under minimal supervision • Secretarial duties, office work, answering phones • Work well under minimal supervision