Vanessa Tonche
bilingual case manager and welcome specialist at Prism Health North Texas- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Career Advice from Some of the Biggest Names in Business
LinkedInDec, 2020- Nov, 2024 -
Proven Tips for Managing Your Time
LinkedInDec, 2020- Nov, 2024
Experience
-
Prism Health North Texas
-
United States
-
Medical Practices
-
1 - 100 Employee
-
bilingual case manager and welcome specialist
-
Oct 2018 - Present
Provide case management support and patient advocacy for patients with high acuity social service needs. Managed a high caseload of Spanish monolingual speakers that required significant amount of support to remain in care. Currently reassigned to Oak Cliff Clinic as a welcome specialist and clinic case manager due to my resourceful attitude and helpfulness to the clinical team. Provide case management support and patient advocacy for patients with high acuity social service needs. Managed a high caseload of Spanish monolingual speakers that required significant amount of support to remain in care. Currently reassigned to Oak Cliff Clinic as a welcome specialist and clinic case manager due to my resourceful attitude and helpfulness to the clinical team.
-
-
-
Medical City Healthcare
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Intern
-
Jan 2022 - Aug 2022
Provided group counseling to patients with behavioral health issues with high and low acuity. Conducted psychosocial assessments to inpatient clients. De-escalated and provided one on one processing sessions as requested. Provided case management support to Spanish monolingual speakers. Translated processing and education materials for group therapy. Documented patient interactions and entered psychosocial assessments into the electronic health record. Facilitated patient visitations and guided guests to the patient meeting locations. Show less
-
-
-
Bryan's House
-
United States
-
Individual and Family Services
-
1 - 100 Employee
-
Case Manager
-
Jan 2016 - Jan 2017
Provided case management services to children with special health care needs and to their family. Managed a high needs caseload of children with a variety of physical and behavioral health issues to connect them to needed services to meet their needs. Provided case management services to children with special health care needs and to their family. Managed a high needs caseload of children with a variety of physical and behavioral health issues to connect them to needed services to meet their needs.
-
-
-
Target
-
United States
-
Retail
-
700 & Above Employee
-
Sales Floor Associate
-
Oct 2015 - Jul 2016
Maintaining a clean work environment and following procedures. maintained the assigned area fully stocked and organized. Covered different staff in different departments as needed. Assessed guest needs and provided assistance as needed. Manage cashier responsibilities and translate for guests as needed. Filled online orders as they came in. Maintaining a clean work environment and following procedures. maintained the assigned area fully stocked and organized. Covered different staff in different departments as needed. Assessed guest needs and provided assistance as needed. Manage cashier responsibilities and translate for guests as needed. Filled online orders as they came in.
-
-
-
North Texas Food Bank
-
United States
-
Non-profit Organizations
-
100 - 200 Employee
-
Program Coordinator- Commodities Supplemental Food Program (CSFP)
-
Jun 2015 - Jul 2015
Supported site supervisors and monitored phone inquiries. Screened and enrolled clients for assistance program with the CSFP database. Followed USDA program participation and distribution requirements to meet program objectives. Supported site supervisors and monitored phone inquiries. Screened and enrolled clients for assistance program with the CSFP database. Followed USDA program participation and distribution requirements to meet program objectives.
-
-
-
Denton County Friends of the Family
-
United States
-
Non-profit Organization Management
-
1 - 100 Employee
-
Intern
-
Sep 2014 - Dec 2014
Assisted clients with safety planning. Translated for parent consultations and client testimonials. Participated with data collection and data entry. Provided crisis intervention through the crisis hotline. Assisted clients with Crime Victim's Compensation applications. Assisted victim advocates and clients during court accompaniment for survivors of domestic violence through the Office of the Attorney General, Child Support Division at the IV- Court at the Denton County Courthouse. Set the standard for inter role in the pilot between Denton County Friends of the Family and the Attorney General’s Office ‘s child support division. Managed 25 cases a month. Show less
-
-
-
Jack in the Box
-
United States
-
Restaurants
-
700 & Above Employee
-
Team Leader
-
Apr 2012 - Sep 2014
Assigned employees daily tasks and outlined shift duties. Organized staff positions and workloads in order to maximize productivity. Addressed safe procedures were followed during scheduled shifts. Monitored food preparations to ensure the orders were completed properly. Answered customer service issues quickly and ensured the customers were satisfied. Tracked inventory during shifts to ensure that no product was missing or wasted. Trained new staff and guided them during orientation. Assigned employees daily tasks and outlined shift duties. Organized staff positions and workloads in order to maximize productivity. Addressed safe procedures were followed during scheduled shifts. Monitored food preparations to ensure the orders were completed properly. Answered customer service issues quickly and ensured the customers were satisfied. Tracked inventory during shifts to ensure that no product was missing or wasted. Trained new staff and guided them during orientation.
-
-
Education
-
2020 - 2022
The University of Texas at Arlington
Master's degree, Social Work -
2009 - 2014
Texas A&M University
Bachelor's degree, Social Work
Community
