Experience

Trifecta Networks

• United States
• Computer Networking Products
• 1 - 100 Employee

• Account Executive

  • Aug 2021 - Mar 2023

  For nearly two decades, Trifecta Networks has been delivering and supporting technology solutions and services including networking, wireless, telecom, security, infrastructure, end-user compute and data center solutions to organizations all over the world and across multiple industries. Our life-cycle management solutions include procuring, implementing, maintaining, and disposing of new authorized, as well as a full array of Certified Pre-Owned solutions. Partnerships with the top OEM… Show more For nearly two decades, Trifecta Networks has been delivering and supporting technology solutions and services including networking, wireless, telecom, security, infrastructure, end-user compute and data center solutions to organizations all over the world and across multiple industries. Our life-cycle management solutions include procuring, implementing, maintaining, and disposing of new authorized, as well as a full array of Certified Pre-Owned solutions. Partnerships with the top OEM solutions, global services with third-party maintenance and ITAD services drive our exceptional customer experience.

• Technology Broker

  • May 2021 - Jan 2023

  Trifecta Networks is not just another broker-to-broker company. We do business with over 200 different leasing companies, ITAD's and E-cyclers nationwide. We are a true stocking VAR focused on reselling equipment to end-users. What that means for our customers is we offer top dollar for equipment based on demand. •Responsible for buying and selling equipment through the wholesale market. •Develop relationships with leasing and asset recovery companies, ITADs, VARs, and smaller… Show more Trifecta Networks is not just another broker-to-broker company. We do business with over 200 different leasing companies, ITAD's and E-cyclers nationwide. We are a true stocking VAR focused on reselling equipment to end-users. What that means for our customers is we offer top dollar for equipment based on demand. •Responsible for buying and selling equipment through the wholesale market. •Develop relationships with leasing and asset recovery companies, ITADs, VARs, and smaller non-stocking resellers. •Utilizes BrokerBin, UNEDA, EBAY, Atlas, and distribution partners to stay up to date on hardware technology pricing, status, and demand. •Prospects by phone, email, and referrals. •Works closely with our end-users, ITAD, and E-Commerce team.

• Sales Operations Specialist

  • Oct 2020 - May 2021

  •Updated purchase orders with tracking information, serial numbers, and software licenses/contracts. •Ensured licenses and contract information were sent to the customer. •Reviewed all sales orders and purchase orders information for accuracy and confirmed all documents were attached. •Managed invoices through posting, reviewing it for accuracy of charges, taxes, freight, commission, and dates. •Completed pricing, availability, estimated timing, and entered part numbers… Show more •Updated purchase orders with tracking information, serial numbers, and software licenses/contracts. •Ensured licenses and contract information were sent to the customer. •Reviewed all sales orders and purchase orders information for accuracy and confirmed all documents were attached. •Managed invoices through posting, reviewing it for accuracy of charges, taxes, freight, commission, and dates. •Completed pricing, availability, estimated timing, and entered part numbers. •Placed orders with distribution, verified estimated timing and updated customers orders with the expected date.

• Sales Intern

  • Aug 2020 - Sep 2020

  •Identified and developed an account list of high probability prospects. •Performed a high volume of outbound calls meeting call metric goals aligned to targeted prospects to identify current and future IT project needs. •Initiated connections with target prospects using industry best practices sales processes. •Leveraged phone, email, and social media channels. •Developed and executed targeted email campaigns aligned to the account list. •Leveraged sales automation tool for… Show more •Identified and developed an account list of high probability prospects. •Performed a high volume of outbound calls meeting call metric goals aligned to targeted prospects to identify current and future IT project needs. •Initiated connections with target prospects using industry best practices sales processes. •Leveraged phone, email, and social media channels. •Developed and executed targeted email campaigns aligned to the account list. •Leveraged sales automation tool for sales process and added prospect information and sales pipeline forecasting. •Skillfully built interest and created qualified opportunities with new prospects. •Participated in product training workshops and other training initiatives (HPE, Abacode Cybersecurity.)



The Salty Crab Bar & Grill

• United States
• Restaurants
• 1 - 100 Employee

• Bartender

  • Dec 2019 - May 2021

  •Develop sales technique by upselling to bar patrons and suggesting top-shelf drinks and signature dishes which increased revenue. •Provide friendly, courteous, helpful, timely, and professional customer service resulting in very high levels of customer satisfaction. • Manage a “bank” that holds money to provide change for customers and servers, as well as count money in cash drawers at the beginning of each shift. Trusted with the bank for the entire restaurant, and accountable for the… Show more •Develop sales technique by upselling to bar patrons and suggesting top-shelf drinks and signature dishes which increased revenue. •Provide friendly, courteous, helpful, timely, and professional customer service resulting in very high levels of customer satisfaction. • Manage a “bank” that holds money to provide change for customers and servers, as well as count money in cash drawers at the beginning of each shift. Trusted with the bank for the entire restaurant, and accountable for the money drawer to be accurate at the end of the shift. • Assist in assessing and recording an accurate inventory of all alcoholic beverages. Unloaded and organized incoming shipments. Show less •Develop sales technique by upselling to bar patrons and suggesting top-shelf drinks and signature dishes which increased revenue. •Provide friendly, courteous, helpful, timely, and professional customer service resulting in very high levels of customer satisfaction. • Manage a “bank” that holds money to provide change for customers and servers, as well as count money in cash drawers at the beginning of each shift. Trusted with the bank for the entire restaurant, and accountable for the… Show more •Develop sales technique by upselling to bar patrons and suggesting top-shelf drinks and signature dishes which increased revenue. •Provide friendly, courteous, helpful, timely, and professional customer service resulting in very high levels of customer satisfaction. • Manage a “bank” that holds money to provide change for customers and servers, as well as count money in cash drawers at the beginning of each shift. Trusted with the bank for the entire restaurant, and accountable for the money drawer to be accurate at the end of the shift. • Assist in assessing and recording an accurate inventory of all alcoholic beverages. Unloaded and organized incoming shipments. Show less



Crabbys Beachwalk Bar & Grille

• Restaurant Server

  • Feb 2018 - Dec 2019

  • Trained new servers teaching them how to do basic procedure throughout the company, how to properly handle food, money, and provide exceptional customer service. • Facilitated communication between the kitchen to expedite service and ensure customer satisfaction. Inspected dishes to ensure they complied with restaurant-quality standards and customer specifications. • Maintained cleanliness of the restaurant by keeping up with sanitation throughout the day. •Tasked with numerous… Show more • Trained new servers teaching them how to do basic procedure throughout the company, how to properly handle food, money, and provide exceptional customer service. • Facilitated communication between the kitchen to expedite service and ensure customer satisfaction. Inspected dishes to ensure they complied with restaurant-quality standards and customer specifications. • Maintained cleanliness of the restaurant by keeping up with sanitation throughout the day. •Tasked with numerous responsibilities including setting up raw oysters, making salads and desserts, bussing, serving, & food running each shift. Show less • Trained new servers teaching them how to do basic procedure throughout the company, how to properly handle food, money, and provide exceptional customer service. • Facilitated communication between the kitchen to expedite service and ensure customer satisfaction. Inspected dishes to ensure they complied with restaurant-quality standards and customer specifications. • Maintained cleanliness of the restaurant by keeping up with sanitation throughout the day. •Tasked with numerous… Show more • Trained new servers teaching them how to do basic procedure throughout the company, how to properly handle food, money, and provide exceptional customer service. • Facilitated communication between the kitchen to expedite service and ensure customer satisfaction. Inspected dishes to ensure they complied with restaurant-quality standards and customer specifications. • Maintained cleanliness of the restaurant by keeping up with sanitation throughout the day. •Tasked with numerous responsibilities including setting up raw oysters, making salads and desserts, bussing, serving, & food running each shift. Show less