Customer Service Associate

• Apr 2023 - Present

• Provide in-depth knowledge of Dime products and service to all bank deposit and consumer loan products with appropriate solutions to customers’ financial needs. • Maintains current knowledge of competitors' products, services, and current promotions. • Provide in-depth knowledge of Dime products and service to all bank deposit and consumer loan products with appropriate solutions to customers’ financial needs. • Maintains current knowledge of competitors' products, services, and current promotions.

Attorney At Law

• Oct 2013 - Present

• Represents and advises clients in matters involving civil law and family law. • Researches, analyzes and applies legal principles to the facts of each case to support litigation strategy. • Advises clients on their legal rights and obligations and prepares written reports and legal opinions. • Represents and advises clients in matters involving civil law and family law. • Researches, analyzes and applies legal principles to the facts of each case to support litigation strategy. • Advises clients on their legal rights and obligations and prepares written reports and legal opinions.

Citizens Banker

• Feb 2023 - Apr 2023

• Worked closely with new and existing customers to understand their financial needs and deepen relationships. • Assisted customers to bank more efficiently using web, mobile and ATM banking. • Collaborated with partners in Wealth, Mortgage and Business Banking to help customers with more complex financial needs. • Also responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards. • Worked closely with new and existing customers to understand their financial needs and deepen relationships. • Assisted customers to bank more efficiently using web, mobile and ATM banking. • Collaborated with partners in Wealth, Mortgage and Business Banking to help customers with more complex financial needs. • Also responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards.

Universal Banker

• Jan 2021 - Feb 2023

• Conducted teller transactions, cash vault transactions, sales and servicing of all bank products and services. • Liaised with the operations and sales team to achieve personal goals in the areas of deposit growth, business relationship growth, and consumer relationship growth. • Conducted teller transactions, cash vault transactions, sales and servicing of all bank products and services. • Liaised with the operations and sales team to achieve personal goals in the areas of deposit growth, business relationship growth, and consumer relationship growth.

Hostess and Cashier

• Sep 2019 - Sep 2021

Lawyer

• Oct 2018 - Mar 2019

• Represented clients in family law matters and handled issues related to divorce such as the division of property and child custody and support. • Drafted prenuptial/postnuptial agreements, custody agreements, wills, trusts, and other legal documents. • Advocated on behalf of clients in court proceedings, mediations, and settlement conferences. • Represented clients in family law matters and handled issues related to divorce such as the division of property and child custody and support. • Drafted prenuptial/postnuptial agreements, custody agreements, wills, trusts, and other legal documents. • Advocated on behalf of clients in court proceedings, mediations, and settlement conferences.

Hostess

• Mar 2018 - Oct 2018

Volunteer Clerk

• Aug 2011 - May 2012

• Managed court procedures and case dockets and prepared court orders and petitions. • Communicated with lawyers and parties regarding case status and provided procedural information. • Processed and organized legal documents and court filings. • Managed court procedures and case dockets and prepared court orders and petitions. • Communicated with lawyers and parties regarding case status and provided procedural information. • Processed and organized legal documents and court filings.

Legal Intern

• Jun 2011 - Sep 2011

• Supported the legal real estate department, assisting with reconciliation and collections activities. • Supported the legal real estate department, assisting with reconciliation and collections activities.