Vanessa Santacruz
Hospitality Management & International Business Communications Instructor at SELC College- Claim this Profile
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Spanish Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Vaishali Sethi
I just wanted to take a moment to express my heartfelt appreciation for you Vanessa. You are not only a fantastic colleague, but you have also become a dear friend to me. Your presence in the workplace used to make everything brighter and your support made it more enjoyable. I have been consistently impressed by your hard work, dedication, and expertise. Your passion for what you do is infectious, and you inspire me to strive for excellence in my own work. Keep growing! Wishing you the best in your future endeavors!
Beatriz Bittencourt Silvestre
Vanessa is one of the best teachers I've ever had. Always supportive and kind to her students, she's very passionate about teaching and constantly brings different activities to help us understand better the subjects of the course. She will always be in my heart and I'll be forever grateful for having her as my teacher.
Vaishali Sethi
I just wanted to take a moment to express my heartfelt appreciation for you Vanessa. You are not only a fantastic colleague, but you have also become a dear friend to me. Your presence in the workplace used to make everything brighter and your support made it more enjoyable. I have been consistently impressed by your hard work, dedication, and expertise. Your passion for what you do is infectious, and you inspire me to strive for excellence in my own work. Keep growing! Wishing you the best in your future endeavors!
Beatriz Bittencourt Silvestre
Vanessa is one of the best teachers I've ever had. Always supportive and kind to her students, she's very passionate about teaching and constantly brings different activities to help us understand better the subjects of the course. She will always be in my heart and I'll be forever grateful for having her as my teacher.
Vaishali Sethi
I just wanted to take a moment to express my heartfelt appreciation for you Vanessa. You are not only a fantastic colleague, but you have also become a dear friend to me. Your presence in the workplace used to make everything brighter and your support made it more enjoyable. I have been consistently impressed by your hard work, dedication, and expertise. Your passion for what you do is infectious, and you inspire me to strive for excellence in my own work. Keep growing! Wishing you the best in your future endeavors!
Beatriz Bittencourt Silvestre
Vanessa is one of the best teachers I've ever had. Always supportive and kind to her students, she's very passionate about teaching and constantly brings different activities to help us understand better the subjects of the course. She will always be in my heart and I'll be forever grateful for having her as my teacher.
Vaishali Sethi
I just wanted to take a moment to express my heartfelt appreciation for you Vanessa. You are not only a fantastic colleague, but you have also become a dear friend to me. Your presence in the workplace used to make everything brighter and your support made it more enjoyable. I have been consistently impressed by your hard work, dedication, and expertise. Your passion for what you do is infectious, and you inspire me to strive for excellence in my own work. Keep growing! Wishing you the best in your future endeavors!
Beatriz Bittencourt Silvestre
Vanessa is one of the best teachers I've ever had. Always supportive and kind to her students, she's very passionate about teaching and constantly brings different activities to help us understand better the subjects of the course. She will always be in my heart and I'll be forever grateful for having her as my teacher.
Credentials
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SuperHost Foundations of Service Quality
go2HR - the resource for people in tourismJan, 2020- Oct, 2024 -
SuperHost Service for All
go2HR - the resource for people in tourismJan, 2020- Oct, 2024 -
Certificate of Specialization in Rooms Division
AHLEI - American Hotel & Lodging Educational InstituteNov, 2018- Oct, 2024 -
Certificate of Specialization in International Hotels
AHLEI - American Hotel & Lodging Educational InstituteJun, 2018- Oct, 2024 -
Certificate of Specialization in Sales & Marketing
AHLEI - American Hotel & Lodging Educational InstituteDec, 2017- Oct, 2024 -
Food Safe Level 1
Canadian Institute of Food SafetyJan, 2018- Oct, 2024
Experience
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SELC College
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Canada
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Higher Education
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1 - 100 Employee
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Hospitality Management & International Business Communications Instructor
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Oct 2018 - Present
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Artigiano
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Food and Beverage Services
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1 - 100 Employee
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General Store Manager
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Jun 2017 - Sep 2018
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CARESA Vending Machines/Convenience Stores/Bed & Breakfast
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El Salvador - Privately own and operated Lodging Property
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Customer Service & Catering Manager/Owner
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Jun 2005 - 2016
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USP (ULTRA SYSTEM PRODUCTS)
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Miami, Florida, United States
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Customer Service Department Manager
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2002 - 2004
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Holiday Inn Hotel & Suites; Courtesy Management
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United States
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Hospitality
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1 - 100 Employee
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Customer Service Manager/Executive Assistant
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1999 - 2001
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avianca
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Colombia
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Airlines and Aviation
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700 & Above Employee
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Flight Attendant
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Jan 1996 - 1998
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Education
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2021 - 2023
University of Cumbria
MBA Educational Leadership -
2020 - 2021
Canadian College of Educators
Adult Education -
2020 - 2020
Harvard Business School Online
Higher Education Certificate -
2017 - 2019
Canadian College
Hospitality Management -
ISEADE - FEPADE
Diploma of Education -
1995 - 2000
Universidad Dr. José Matías Delgado
Marketing and Communication -
AHLEI - American Hotel & Lodging Educational Institute
Community
