Experience

ExpertsDirect

• Australia
• Legal Services
• 1 - 100 Employee

• Learning and Development Coordinator

  • Aug 2022 - Present



Getz Clinical

• Singapore
• Hospitals and Health Care
• 1 - 100 Employee

• Clinical Education Specialist

  • Apr 2018 - Jun 2022

  • Define, create and deliver effective training of system products to individual clients, channel partners and education associates • Review, validate and maintain all training materials related to the product • Handle and maintain the Learning Management System platform • Support the overall business unit strategy through education services • Participate in continual product development and review to support New Product Innovation, providing clinical input based on industry knowledge • Provide assistance in requirements gathering and determining process workflow for product development and enhancement • Identify potential risks and anticipated points of resistance, developing specific plans to mitigate or address these concerns to support clinical stakeholders and project teams Show less



Makati Medical Center

• Philippines
• Hospitals and Health Care
• 700 & Above Employee

• Compliance Officer

  • May 2016 - Apr 2018

  • Plans, organizes, directs and coordinates compliance program activities to ensure that hospital and departmental policies and procedures and their implementation comply with local and international statutory and regulatory requirements, as well as accreditation and hospital-wide standards. These include but not limited to the Department of Health, Food and Drug Administration, Department of Science and Technology, Philippine Health Insurance Corporation, Joint Commission International. • Monitors the hospital’s compliance with licensing requirements of local and international statutory and regulatory agencies. • Reviews and revises policies and procedures to ensure that the staff’s compliance is aligned with the hospital compliance program and its related activities • Independently investigates and acts on matters related to compliance and any resulting corrective action with all the departments, providers and independent contractors. • Coordinates internal compliance reviews and monitoring activities that include: a. Conducting internal quality surveys b. Regularly reviewing departments at great risk for noncompliance • Prepares reports outlining trends, patterns and findings on complex compliance-related issues and corrective action recommendations. Show less



Healthway Philippines

• Philippines
• Hospitals and Health Care
• 200 - 300 Employee

• Quality Assurance Officer

  • May 2011 - Apr 2016

  • Responsible for continuous improvement and review of documented standards and processes in the company as necessary • Responsible for creation and documentation of new processes of all departments and units of the company through policies, guidelines, procedure manuals and process flow. • Prepares audit program and plan to manage implemented processes and policies of the company • Conducts audit to determine compliance to departmental processes and policies based on company standards • Responsible for monitoring of corrective/preventive actions and management to deviations or non conformities in the company • Provides and communicates comprehensive reports of audit findings to the department heads and manager • Analyzes and assesses the occurrence of non conformities (Root Cause Analysis) as reference to projects/programs for the improvement and control of the company • Facilitates quality improvement programs and/or other initiatives necessary for continuous improvement (through Quality Circles) Show less