Vanessa Raffin
Didactic Director, UX & CX at Speak Tahiti - Paraparau Tahiti- Claim this Profile
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English Full professional proficiency
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French Native or bilingual proficiency
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Spanish Elementary proficiency
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Bio
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Experience
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Speak Tahiti - Paraparau Tahiti
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French Polynesia
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Professional Training and Coaching
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1 - 100 Employee
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Didactic Director, UX & CX
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Dec 2022 - Present
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Partner
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Jul 2022 - Present
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Analog Devices
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Customer experience engineer
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Apr 2018 - Dec 2022
My listening and communication skills allow me to gather and share information from customers, but also from anyone on my team, whether they are software engineers, QA engineers, data scientists, product line managers, marketing managers or brand managers. I then aggregate that knowledge to help the team communicate and collaborate better, and to produce accessible and usable content. Internal and External Communication I design, build, implement, and manage the creation and evolution of the following documents and collateral, working with translators and designers to put them into shape: ∙ marketing collateral ∙ products documentation and user guides ∙ Go to Market material for Sales team Show less
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Customer Experience Engineer
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Sep 2016 - Apr 2018
- UX and UI QA - lean iterations with customers to prioritize and optimize existing and future features - user guide - on-site and remote training of engineering teams - UX and UI QA - lean iterations with customers to prioritize and optimize existing and future features - user guide - on-site and remote training of engineering teams
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orthophoniste
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Aug 2014 - Jul 2016
I worked with pre-K to 6th grade students who had language impairments and reading difficulties. I also did tutoring for FSL students I worked with pre-K to 6th grade students who had language impairments and reading difficulties. I also did tutoring for FSL students
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Private practice
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Professional Training and Coaching
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1 - 100 Employee
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orthophoniste (French speech and language pathologist, reading specialist)
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Sep 2012 - Jul 2014
I worked with both children and adults, suffering from various pathologies : - speech and language delays / disorders - dyslexia - stroke / brain injuries - dementia I worked with both children and adults, suffering from various pathologies : - speech and language delays / disorders - dyslexia - stroke / brain injuries - dementia
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orthophoniste
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2013 - 2014
Service de Medecine Physique et réadaptation (functional neurology): I worked with patients with - cognitive impairments - communication / speech / language impairments after a stroke or a brain injury, along with a team of neurologists, physiotherapists and occupational therapists. Service de Medecine Physique et réadaptation (functional neurology): I worked with patients with - cognitive impairments - communication / speech / language impairments after a stroke or a brain injury, along with a team of neurologists, physiotherapists and occupational therapists.
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Self-employed
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Real Estate
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1 - 100 Employee
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French as a second language teacher
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2001 - 2008
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Education
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Université de Bordeaux
Master degree - Certificat d'aptitude Orthophoniste, Speech-Language Pathology/Pathologist -
Université Nice Sophia Antipolis
Master's degree, Teaching French as a Second or Foreign Language -
Université Nice Sophia Antipolis
Bachelor of Arts (B.A.), French Language and Literature